Difference between revisions of "Problems Opening Remote Viewer"
Jump to navigation
Jump to search
(Perl Automatic Add) |
|||
| Line 1: | Line 1: | ||
| − | Questions | + | ==Questions== |
| − | When I go to gate.x10.com, I see the broken image icon and I can't access the Vanguard Control Center controls. | + | |
| − | + | '''When I go to gate.x10.com, I see the broken image icon and I can't access the Vanguard Control Center controls.''' | |
| + | |||
There are three possible reasons that this issue may arise: | There are three possible reasons that this issue may arise: | ||
*Double check that the remote computer is running Microsoft Windows operating system. This and Internet Explorer are needed to view gate.x10.com. | *Double check that the remote computer is running Microsoft Windows operating system. This and Internet Explorer are needed to view gate.x10.com. | ||
*Are ActiveX controls enabled in your web browser? This is necessary for accessing images through gate.x10.com. | *Are ActiveX controls enabled in your web browser? This is necessary for accessing images through gate.x10.com. | ||
*Please make sure you are logged in as a Power User or Administrator and have authorization to install or run the Vanguard Control Center Remote application. Even though it runs in your web browser, Vanguard Control Center Remote installs a small program on your computer. | *Please make sure you are logged in as a Power User or Administrator and have authorization to install or run the Vanguard Control Center Remote application. Even though it runs in your web browser, Vanguard Control Center Remote installs a small program on your computer. | ||
| − | Related Articles | + | |
| − | [ | + | ===Related Articles=== |
| + | |||
| + | [[Using Vanguard with Firewall or Proxy Server]] | ||
| + | |||
Key Topics: firewall, proxy, port | Key Topics: firewall, proxy, port | ||
| − | Relates to: | + | |
| − | VK77A, XC21A, XC21B, CR15A, SW26A, VA11A, CM19A | + | Relates to: VK77A, XC21A, XC21B, CR15A, SW26A, VA11A, CM19A |
| − | [ | + | |
| + | [[Category:troubleshooting]] | ||
Revision as of 00:11, 17 March 2006
Questions
When I go to gate.x10.com, I see the broken image icon and I can't access the Vanguard Control Center controls.
There are three possible reasons that this issue may arise:
- Double check that the remote computer is running Microsoft Windows operating system. This and Internet Explorer are needed to view gate.x10.com.
- Are ActiveX controls enabled in your web browser? This is necessary for accessing images through gate.x10.com.
- Please make sure you are logged in as a Power User or Administrator and have authorization to install or run the Vanguard Control Center Remote application. Even though it runs in your web browser, Vanguard Control Center Remote installs a small program on your computer.
Related Articles
Using Vanguard with Firewall or Proxy Server
Key Topics: firewall, proxy, port
Relates to: VK77A, XC21A, XC21B, CR15A, SW26A, VA11A, CM19A