Difference between revisions of "VA11A OK But No Video"
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==Question== | ==Question== | ||
| − | '''I don't get an error about the VA11A being installed, so why don't I get video in my software?''' | + | '''I don't get an error about the VA11A/VA12A being installed, so why don't I get video in my software?''' |
| − | '''I checked my Device Manager and the VA11A is listed under Imaging Devices, so why don't I get video in my software?''' | + | '''I checked my Device Manager and the VA11A/VA12A is listed under Imaging Devices, so why don't I get video in my software?''' |
==Answer== | ==Answer== | ||
| Line 9: | Line 9: | ||
Please perform these tests: | Please perform these tests: | ||
| − | |||
| − | + | # Connect your wireless receiver or wired camera directly to a TV and select the appropriate channel on the TV. Generally, this will be 3 or 4 for screw-on coaxial cable, and some VIDEO INPUT channel for the yellow RCA connection. Do you see a picture on the TV? | |
| + | # Connect some other device with a video output to the VA11A/VA12A. Examples include DVD players, VCRs, camcorders, iPod/iPads/iPhones with the right docks/adapters, Playstations, or even the Video Out from your computer (make sure it`s turned on.) Do you see a picture on your computer? | ||
| + | |||
| + | |||
| + | *If 1 is No and 2 is Yes, then the video receiver or camera is having problems. | ||
| + | |||
| + | *If 1 is Yes and 2 is No, then the VA11A/VA12A itself is probably at issue. | ||
| + | |||
| + | *If both 1 and 2 are No, things are really not going well, and you should focus on getting a picture on the TV. | ||
| + | |||
| + | *If both 1 and 2 are Yes, but you do not get a picture when the wireless receiver or wired camera is connected to the VA11A/VA12A, then something unusual is happening. If you are using wireless cameras, look for potential interference sources near the computer. | ||
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| + | |||
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===Related Articles=== | ===Related Articles=== | ||
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[[VA11A Driver Load Procedure for 2000 and XP]] | [[VA11A Driver Load Procedure for 2000 and XP]] | ||
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[[Category:troubleshooting]] | [[Category:troubleshooting]] | ||
Latest revision as of 18:36, 28 May 2014
Question
I don't get an error about the VA11A/VA12A being installed, so why don't I get video in my software?
I checked my Device Manager and the VA11A/VA12A is listed under Imaging Devices, so why don't I get video in my software?
Answer
Please perform these tests:
- Connect your wireless receiver or wired camera directly to a TV and select the appropriate channel on the TV. Generally, this will be 3 or 4 for screw-on coaxial cable, and some VIDEO INPUT channel for the yellow RCA connection. Do you see a picture on the TV?
- Connect some other device with a video output to the VA11A/VA12A. Examples include DVD players, VCRs, camcorders, iPod/iPads/iPhones with the right docks/adapters, Playstations, or even the Video Out from your computer (make sure it`s turned on.) Do you see a picture on your computer?
- If 1 is No and 2 is Yes, then the video receiver or camera is having problems.
- If 1 is Yes and 2 is No, then the VA11A/VA12A itself is probably at issue.
- If both 1 and 2 are No, things are really not going well, and you should focus on getting a picture on the TV.
- If both 1 and 2 are Yes, but you do not get a picture when the wireless receiver or wired camera is connected to the VA11A/VA12A, then something unusual is happening. If you are using wireless cameras, look for potential interference sources near the computer.
Related Articles
Troubleshooting Video Display Errors on PC
Windows Prompts for Disk when Installing VA11A Video Capture