Difference between revisions of "Floodlights Don't Turn Off"
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'''I can't turn off the lights on my FloodCam. What should I do?''' | '''I can't turn off the lights on my FloodCam. What should I do?''' | ||
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| + | ==Answer== | ||
If you can turn FloodCam camera on and off using the remote control--but not the spotlights--then please follow the steps below. ''Note: Do this during daylight hours in a well-lit environment.'' | If you can turn FloodCam camera on and off using the remote control--but not the spotlights--then please follow the steps below. ''Note: Do this during daylight hours in a well-lit environment.'' | ||
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If the problem persists, the FloodCam's sensor may be picking up stray light. The FloodCam circuitry will only control the light in response to motion if it is dark. If the bulb is mounted so that it sheds even a small amount of light on the photocell, the FloodCam assumes it is daylight and then fails to turn off the lights. This can also happen if light is bouncing off your house or a nearby object. Try taping a small piece of plastic to the side of the FloodCam's hood to obscure the bulb's light from the sensor. This should let the lights turn off normally. | If the problem persists, the FloodCam's sensor may be picking up stray light. The FloodCam circuitry will only control the light in response to motion if it is dark. If the bulb is mounted so that it sheds even a small amount of light on the photocell, the FloodCam assumes it is daylight and then fails to turn off the lights. This can also happen if light is bouncing off your house or a nearby object. Try taping a small piece of plastic to the side of the FloodCam's hood to obscure the bulb's light from the sensor. This should let the lights turn off normally. | ||
| − | If all these procedures fail, your FloodCam may have an issue. | + | If all these procedures fail, your FloodCam may have an issue. Please contact X10 customer support at support@x10.com, making sure to mention that you have gone through all the steps in this article. |
===Related Articles=== | ===Related Articles=== | ||
[[Category:troubleshooting]] | [[Category:troubleshooting]] | ||
[[Category:frequently asked questions]] | [[Category:frequently asked questions]] | ||
Latest revision as of 01:46, 26 April 2011
Question
I can't turn off the lights on my FloodCam. What should I do?
Answer
If you can turn FloodCam camera on and off using the remote control--but not the spotlights--then please follow the steps below. Note: Do this during daylight hours in a well-lit environment.
- Turn off or disconnect power to the FloodCam.
- Turn the "Light Sensitivity" dial all the way to the "LIGHT" setting (extreme counter-clockwise position).
- Turn the "Delay" dial all the way to the "MIN" setting (extreme counter-clockwise position).
- Cover the motion detector; then turn the power to the Flood Cam back on. After about 30-60 seconds, uncover the motion detector.
- Now walk in front of the FloodCam; then leave its viewing area for at least another 60 seconds.
- At this point, the lights should turn off.
- If the lights have not turned off, stay out of the viewing area of the motion detector and use any X10 remote control to send an "OFF" signal to that FloodCam. Make sure that the House and Unit code you use match the one set on the FloodCam.
If the problem persists, the FloodCam's sensor may be picking up stray light. The FloodCam circuitry will only control the light in response to motion if it is dark. If the bulb is mounted so that it sheds even a small amount of light on the photocell, the FloodCam assumes it is daylight and then fails to turn off the lights. This can also happen if light is bouncing off your house or a nearby object. Try taping a small piece of plastic to the side of the FloodCam's hood to obscure the bulb's light from the sensor. This should let the lights turn off normally.
If all these procedures fail, your FloodCam may have an issue. Please contact X10 customer support at support@x10.com, making sure to mention that you have gone through all the steps in this article.