Difference between revisions of "Chime Troubleshooting"

Revision as of 22:36, 30 May 2014

Why isn't my system working?

Motion Sensor: Go to step 3
Plugin Controller: Go to step 5
Remote: Go to step 3
Security System: The remote chime cannot be triggered by your security system - you'll need a PH508 or SH10A PowerHorn Siren.

@@ Line 7: / Line 7: @@
-===1)What type of controller are you using to trigger the chime?===
+===1) Does your SC546A Remote Chime make a sound when you plug it into an outlet?===
+*'''YES''': Go to step 2
+*'''NO''': Please email support@x10.com; your chime is defective.
+===2)What type of controller are you using to trigger the chime?===
 *'''Motion Sensor''': Go to step 3
-*'''Plugin Controller''': Go to step 2
+*'''Plugin Controller''': Go to step 5
 *'''Remote''': Go to step 3
 *'''Security System''': The remote chime cannot be triggered by your security system - you'll need a [[PH508]] or [[SH10A]] PowerHorn Siren.
+===3) Do you have a transceiver?===
+*'''YES''': Go to step 4
+*'''NO''': Please see [[Converting RF to Powerline|this]] article.
+===4) Is your chime set to the same House Code as your Transceiver and Controller?===
+===5) If you plug your controller into the same outlet as your chime can you trigger your chime now?===
+===6) When you press House Code "1" ON/OFF on your controller, can you hear your transceiver CLICK?===
+===7) When you press House Code "1" ON/OFF on your remote, can you hear your transceiver CLICK?===
+===8) When you press HOUSE/ON and UNIT/OFF on your motion sensor, can you hear your transceiver CLICK?===
+===9) If you plug your transceiver into the same outlet as your chime can you trigger your chime now?===
+===10) Does your chime work sometimes and not others?==