Chime Troubleshooting

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Question

Why isn't my system working?


Answer

1) Does your SC546A Remote Chime make a sound when you plug it into an outlet?

  • YES: Go to step 2
  • NO: Please email support@x10.com; your chime is defective.


2)What type of controller are you using to trigger the chime?

  • Motion Sensor: Go to step 3
  • Plugin Controller: Go to step 5
  • Remote: Go to step 3
  • Security System: The remote chime cannot be triggered by your security system - you'll need a PH508 or SH10A PowerHorn Siren.


3) Do you have a transceiver?

  • YES: Go to step 4
  • NO: Please see this article.


4) Is your chime set to the same House Code as your Transceiver and Controller?

5) If you plug your controller into the same outlet as your chime can you trigger your chime now?

6) When you press House Code "1" ON/OFF on your controller, can you hear your transceiver CLICK?

7) When you press House Code "1" ON/OFF on your remote, can you hear your transceiver CLICK?

8) When you press HOUSE/ON and UNIT/OFF on your motion sensor, can you hear your transceiver CLICK?

9) If you plug your transceiver into the same outlet as your chime can you trigger your chime now?

=10) Does your chime work sometimes and not others?

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