DST in AHP

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Revision as of 23:50, 31 October 2007 by Ericb (talk | contribs) (→‎Answer)
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Questions

How is time kept on the computer interface? Will it lose time if it isn't connected to the PC?

How does ActiveHome Pro know when Daylight Savings Time is?

Answer

Since there are enough places in the US that do not use Daylight Savings Time anyhow, AHP copies the time, date, and Daylight Savings Time settings from your computer. ActiveHome Pro is designed to keep time when running by itself, but this does not work correctly with Daylight Savings Time right now. Currently, ActiveHome Pro applies old, out-of-date DST adjustments when it is NOT connected to the PC.

If you have Windows Update turned on and keep the CM15A connected all the time, that should keep your Daylight Savings Time information in sync with whatever changes are made. If your CM15A runs by itself, you will need to hook it back up to the PC and run Tools-Download Timers and Macros to make sure it has the correct dates for Daylight Savings Time. Do this four times a year- on the old and the new DST days.

We are taking steps to correct this error. We hope to have it resolved in time to Spring Forward. If you have any questions about this please email ahpsupport@x10.com.