Difference between revisions of "'rundllasapp has encountered an error and needs to close'"

Latest revision as of 00:42, 29 May 2014

When I open the software, I receive an error that the "rundllasapp has encountered an error and needs to close."

If the software runs but you see that error sometimes:

Go to Options | Snapshots and change image storage frequency to record less often than every 5 seconds.

If that doesn't resolve your issue try the following:

Change the name to something other than it is currently; "My Images Temp" will suffice.

If neither of the above resolves your issue, please reinstall Vanguard.

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-== EDITME ==
+== Question ==
-[[category: needed pages]]
+'''When I open the software, I receive an error that the "rundllasapp has encountered an error and needs to close."'''
+== Answer ==
+'''If the software runs but you see that error sometimes:'''
+*Go to '''Options | Snapshots''' and change image storage frequency to record less often than every 5 seconds.
+'''If that doesn't resolve your issue try the following:'''
+*First, make sure that all of your X10 software is closed.
+*Open up My Computer and go to the local drive C.
+*Once there, look for the directory labeled "My Images."
+*Right-click on the directory, and select the option 'Rename.'
+*Change the name to something other than it is currently; "My Images Temp" will suffice.
+*Try to open the Vanguard software again.
+'''If neither of the above resolves your issue, please [[Vanguard Reinstallation|reinstall Vanguard]].'''
+[[category: Software]]