# ATI Remote Crash

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## Questions

I do not have any X10 software installed, but I am getting an X10NET error. How do I get your software off my computer?

I have an ATI remote, and I am getting an X10NET error. How do I fix this?

## Answer

First, install the most recent X10 driver pack. Close down any X10 software that is currently running. Stop the ATI RW software, and end the X10 service (from Control Panel | Administrative Tools | Services). The file X10nets may be running as a process on some computers. If it is not listed under Services, open Task Manager, and click on the Processes tab. Find the X10nets process and end it. Copy x10net.dll from the c:\program files\x10\common\ folder to c:\program files\ati multimedia\remctrl\ (you may need to double-check the ATI directory name). Then reboot the computer.