Difference between revisions of "ActiveHome Pro Installation Asks for Disk"

From X10Wiki
Jump to navigation Jump to search
 
(2 intermediate revisions by one other user not shown)
Line 3: Line 3:
 
'''When I connect my USB ActiveHome Interface (CM15A), Windows asks me to insert a disk. I don't have a disk. What do I do?'''
 
'''When I connect my USB ActiveHome Interface (CM15A), Windows asks me to insert a disk. I don't have a disk. What do I do?'''
  
Answer
+
== Answer ==
  
 
Sometimes Windows 98 and Windows ME do not recognize that drivers for the ActiveHome Pro interface are already installed. When prompted for the disk, try the following:
 
Sometimes Windows 98 and Windows ME do not recognize that drivers for the ActiveHome Pro interface are already installed. When prompted for the disk, try the following:
  
*In the ''Insert Disk'' window, click the ''Browse'' button to look for driver files.  
+
*In the "Insert Disk" window, click the "Browse" button to look for driver files.  
*Go to your C: drive in the list, then ''Program Files''; next, look for ''Common Files,'' and then ''X10.'' Then, choose ''DriverInstall,'' and finally ''Wireless Transceivers.''
+
*Go to your C: drive in the list, then "Program Files"; next, look for "Common Files," and then "X10." Then, choose "DriverInstall," and finally "Wireless Transceivers."
 
*Click the OK button to use the driver files in that folder. Follow the instructions on your screen after that.  
 
*Click the OK button to use the driver files in that folder. Follow the instructions on your screen after that.  
  
 
Once the driver installation finishes, you should be able to open ActiveHome Pro software.
 
Once the driver installation finishes, you should be able to open ActiveHome Pro software.
 +
 +
  
 
=== Related Articles ===
 
=== Related Articles ===
  
 
[[Request New ActiveHome Pro Download]]  
 
[[Request New ActiveHome Pro Download]]  
 
Key Topics: download, software, link, file, install,
 
 
Relates to: CM15A, SW31A, SW32A, SW33A
 
  
 
[[ActiveHome USB Interface Unknown or Not Recognized]]
 
[[ActiveHome USB Interface Unknown or Not Recognized]]
  
Key Topics: cm15a, usb, interface, activehome, pro, unkown, device, not, recognized, error, manager, connect, disconnect, communication
 
 
Relates to: CM15A, SW31A, SW32A, SW33A
 
  
 
[[Category:troubleshooting]]
 
[[Category:troubleshooting]]

Latest revision as of 02:04, 21 May 2014

Questions

When I connect my USB ActiveHome Interface (CM15A), Windows asks me to insert a disk. I don't have a disk. What do I do?

Answer

Sometimes Windows 98 and Windows ME do not recognize that drivers for the ActiveHome Pro interface are already installed. When prompted for the disk, try the following:

  • In the "Insert Disk" window, click the "Browse" button to look for driver files.
  • Go to your C: drive in the list, then "Program Files"; next, look for "Common Files," and then "X10." Then, choose "DriverInstall," and finally "Wireless Transceivers."
  • Click the OK button to use the driver files in that folder. Follow the instructions on your screen after that.

Once the driver installation finishes, you should be able to open ActiveHome Pro software.


Related Articles

Request New ActiveHome Pro Download

ActiveHome USB Interface Unknown or Not Recognized