Difference between revisions of "ActiveHome USB Interface Unknown or Not Recognized"
Jump to navigation
Jump to search
| Line 1: | Line 1: | ||
| − | == | + | == Questions == |
| − | [[Category: | + | '''When I connect my USB ActiveHome Interface (CM15A), Windows tells me it has found an Unknown Device. I have the driver installed; how do I fix this?''' |
| + | |||
| + | Answer | ||
| + | |||
| + | If Windows tells you it has found an unknown device during the installation of the CM15A ActiveHome Pro Interface, please follow these steps: | ||
| + | *Disconnect the USB cable from the interface (CM15A). | ||
| + | *Unplug the interface from its electrical outlet. | ||
| + | *Remove the batteries from the interface. | ||
| + | *Reconnect the USB cable to it. | ||
| + | *Plug it back into an electrical outlet. | ||
| + | *Replace its batteries. | ||
| + | |||
| + | After this, Windows should correctly detect the interface. | ||
| + | |||
| + | === Related Articles === | ||
| + | |||
| + | [[Request New ActiveHome Pro Download]] | ||
| + | |||
| + | Key Topics: download, software, link, file, install, | ||
| + | |||
| + | Relates to: CM15A, SW31A, SW32A, SW33A | ||
| + | |||
| + | [[ActiveHome Pro Installation Asks for Disk]] | ||
| + | |||
| + | Key Topics: disk, driver, installation, windows, 98, me, millenium, edition, win98, winme, install, cm15a, va11a | ||
| + | |||
| + | Relates to: CM15A, SW31A, SW32A, SW33A | ||
| + | |||
| + | [[Category:troubleshooting]] | ||
Revision as of 18:39, 16 March 2006
Questions
When I connect my USB ActiveHome Interface (CM15A), Windows tells me it has found an Unknown Device. I have the driver installed; how do I fix this?
Answer
If Windows tells you it has found an unknown device during the installation of the CM15A ActiveHome Pro Interface, please follow these steps:
- Disconnect the USB cable from the interface (CM15A).
- Unplug the interface from its electrical outlet.
- Remove the batteries from the interface.
- Reconnect the USB cable to it.
- Plug it back into an electrical outlet.
- Replace its batteries.
After this, Windows should correctly detect the interface.
Related Articles
Request New ActiveHome Pro Download
Key Topics: download, software, link, file, install,
Relates to: CM15A, SW31A, SW32A, SW33A
ActiveHome Pro Installation Asks for Disk
Key Topics: disk, driver, installation, windows, 98, me, millenium, edition, win98, winme, install, cm15a, va11a
Relates to: CM15A, SW31A, SW32A, SW33A