Difference between revisions of "ActiveHome USB Interface Unknown or Not Recognized"

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== EDIT ME ==
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== Questions ==
  
[[Category:needed pages]]
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'''When I connect my USB ActiveHome Interface (CM15A), Windows tells me it has found an Unknown Device. I have the driver installed; how do I fix this?'''
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Answer
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If Windows tells you it has found an unknown device during the installation of the CM15A ActiveHome Pro Interface, please follow these steps:
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*Disconnect the USB cable from the interface (CM15A).
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*Unplug the interface from its electrical outlet.
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*Remove the batteries from the interface.
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*Reconnect the USB cable to it.
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*Plug it back into an electrical outlet.
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*Replace its batteries.
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After this, Windows should correctly detect the interface.
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=== Related Articles ===
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[[Request New ActiveHome Pro Download]]
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Key Topics: download, software, link, file, install,
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Relates to: CM15A, SW31A, SW32A, SW33A
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[[ActiveHome Pro Installation Asks for Disk]]
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Key Topics: disk, driver, installation, windows, 98, me, millenium, edition, win98, winme, install, cm15a, va11a
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Relates to: CM15A, SW31A, SW32A, SW33A
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[[Category:troubleshooting]]

Revision as of 18:39, 16 March 2006

Questions

When I connect my USB ActiveHome Interface (CM15A), Windows tells me it has found an Unknown Device. I have the driver installed; how do I fix this?

Answer

If Windows tells you it has found an unknown device during the installation of the CM15A ActiveHome Pro Interface, please follow these steps:

  • Disconnect the USB cable from the interface (CM15A).
  • Unplug the interface from its electrical outlet.
  • Remove the batteries from the interface.
  • Reconnect the USB cable to it.
  • Plug it back into an electrical outlet.
  • Replace its batteries.

After this, Windows should correctly detect the interface.

Related Articles

Request New ActiveHome Pro Download

Key Topics: download, software, link, file, install,

Relates to: CM15A, SW31A, SW32A, SW33A

ActiveHome Pro Installation Asks for Disk

Key Topics: disk, driver, installation, windows, 98, me, millenium, edition, win98, winme, install, cm15a, va11a

Relates to: CM15A, SW31A, SW32A, SW33A