Difference between revisions of "Error Message From Login Attempt"

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==Related Products==
 
==Related Products==
  
*[[XX34A|AirSight (XX34A)]]
+
*[[XX34A|AirSight Indoor (XX34A)]]
*[[XX41A|AirSight (XX41A)]]
+
*[[XX41A|AirSight Indoor WideEye (XX41A)]]
 +
*[[XX51A|AirSight Indoor WideEye P2P (XX51A)]]
 
*[[XX36A|AirSight Outdoor (XX36A)]]
 
*[[XX36A|AirSight Outdoor (XX36A)]]
*[[XX42A|AirSight Outdoor (XX42A)]]
+
*[[XX42A|AirSight Outdoor WideEye (XX42A)]]
*[[XX39A|Airsight SD/HD (XX39A, XX59A, XX49A)]]
+
*[[XX52A|AirSight Outdoor WideEye P2P (XX52A)]]
 +
*[[XX39A|AirSight Indoor SD (XX39A)]]
 +
*[[XX49A|AirSight Indoor P2P SD (XX49A)]]
 +
*[[XX59A|AirSight Indoor WideEye HD SD P2P (XX59A)]]
 +
*[[XX40A|AirSight Outdoor PTZ (XX40A)]]
 +
*[[XX50A|Airsight Outdoor PTZ HD P2P (XX50A)]]

Latest revision as of 00:09, 13 May 2014

Question

When I double click on my camera in the SearchIPCamera Program or the IPCameraTool program I receive an error message that reads: "This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel."

Example:

Default association error message.gif

Answer

If you open the IP Camera Tool and select a camera IP address and you receive this error message (Attached Image), this means that there is no default browser associated with the computer and the Camera Tool and you will have to type in the IP address in the address bar of a browser to open the camera. To resolve this error message:

1. Open Internet Explorer 2. Select Tools/Internet Options (Or select gear icon in top right hand corner) 3. Select Programs Tab 4. Go to Default Web Browser. If it says Internet Explorer is NOT the default web browser select the Make Default button.

Make default.JPG

5. Open the IP Camera Tool and select a camera's IP address 6. The Camera should open in Internet Explorer 7. If Internet Explorer continually crashes when trying to log in to your camera please click here.


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