FloodCam Troubleshooting

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Contents

Question

I am having trouble setting up my FloodCam, and I am not sure what is wrong. What can I do?


Answer

If you have problems answering these questions, please refer to the Owner's Manual.


1) Have you installed your FloodCam?

  • YES: Go to step 2.


2) Does your FloodCam problem involve the behavior of the lights/motion sensor, or is it an issue with the camera picture?

  • LIGHTS: Go to step 3.
  • CAMERA: Go to step 8.
  • NEITHER: Go to step 15.


3) When the FloodCam is initially connected to power, are the lights on immediately?

  • YES: Please call 800-442-5138. Your FloodCam may have an issue.
  • NO: Go to step 4.


4) Is the FloodCam not turning off when it is turned on by motion?

  • YES: Go to step 5.
  • NO: Go to step 7.


5) Turn the FLOODLIGHT CONTROL all the way counterclockwise; turn the TIME DELAY all the way clockwise. If you trip the FloodCam's sensor, do the lights come on?

  • YES: Go to step 6.
  • NO/"the dials just keep spinning": Please email support@x10.com. Your FloodCam maybe defective.


6) OK, now cover the sensor completely with a cloth. Do the lights go off eventually?

  • NO: Please email support@x10.com. Your FloodCam maybe defective.


7) Using an X10 remote control, computer module, or plug-in controller, will the FloodCam respond correctly to it?

  • YES: What is the FloodCam not doing correctly? ->techpriority@x10.com


8) Is your Video Receiver connected to a PC or a TV?

  • PC: Go to step 50.
  • TV: Go to step 9.


9) Do you see a picture from your camera on your TV when you turn the Video Receiver on?

  • SORT OF: Go to step 10.
  • YES: Go to step 11.


10) Do you have more than one X10 camera set to the same A-D transmission channel as the FloodCam and connected to power?


11) Do you have more than one X10 camera set to the same A-D transmission channel as the FloodCam and connected to power?

  • YES: Go to step 12.
  • NO: Go to step 14.


12) Can you switch between cameras using an X10 remote control?

  • YES: Go to step 16.


13) How far is the FloodCam from the Video Receiver? What is between the cam and receiver?


14) Do you have access to a TV?

  • YES: Let's test things on the TV first. Please connect the Video Receiver to your TV and set it to the appropriate channel. Go to step 7.


15) Please note that the FloodCam needs 110V AC wall power, including a neutral wire, to work; it does not have a microphone or broadcast audio; it is not a night-vision camera, but is dependent on its attached floodlights to produce a picture in low light.

16) Please note that the FloodCam does not have a microphone or broadcast audio. It is not a night-vision camera, but is dependent on its attached floodlights to produce a picture in low light.

If you have problems answering these questions, please refer to the Owner's Manual.