Difference between revisions of "IWitness Crashes When I Add A Camera"

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Questions
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== Questions ==
iWitness crashes when I add a camera.  How can I fix this?
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Answer
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[[IWitness|iWitness]] crashes when I add a camera.  How can I fix this?
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== Answer ==
 
There are two possible solutions when iWitness crashes as you add a new camera.
 
There are two possible solutions when iWitness crashes as you add a new camera.
The first is to add an appliance module; then change the type to the camera desired.
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The first is to add an Appliance Module; then change its type to the camera desired.
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The second is more involved but should fix the problem.  Close down any X10 software that is currently running.  Stop the ATI RW software, and end the X10 service (from Control Panel | Administrative Tools | Services).  The file X10nets may be running as a process on some computers.  If it is not listed under Services, open Task Manager, and click on the Processes tab.  Find the X10nets process and end it.  Copy x10net.dll from the c:\program files\x10\common\ folder to c:\program files\ati multimedia\remctrl\ (you may need to double-check the ATI directory name).  Then reboot the computer, and you should be able to add a camera without the software crashing.
 
The second is more involved but should fix the problem.  Close down any X10 software that is currently running.  Stop the ATI RW software, and end the X10 service (from Control Panel | Administrative Tools | Services).  The file X10nets may be running as a process on some computers.  If it is not listed under Services, open Task Manager, and click on the Processes tab.  Find the X10nets process and end it.  Copy x10net.dll from the c:\program files\x10\common\ folder to c:\program files\ati multimedia\remctrl\ (you may need to double-check the ATI directory name).  Then reboot the computer, and you should be able to add a camera without the software crashing.
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[[category: Software]]

Latest revision as of 17:42, 21 April 2006

Questions

iWitness crashes when I add a camera. How can I fix this?

Answer

There are two possible solutions when iWitness crashes as you add a new camera.

The first is to add an Appliance Module; then change its type to the camera desired.

The second is more involved but should fix the problem. Close down any X10 software that is currently running. Stop the ATI RW software, and end the X10 service (from Control Panel | Administrative Tools | Services). The file X10nets may be running as a process on some computers. If it is not listed under Services, open Task Manager, and click on the Processes tab. Find the X10nets process and end it. Copy x10net.dll from the c:\program files\x10\common\ folder to c:\program files\ati multimedia\remctrl\ (you may need to double-check the ATI directory name). Then reboot the computer, and you should be able to add a camera without the software crashing.