Difference between revisions of "Improving Remote Control Range"

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== Questions ==
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== Question ==
  
 
'''What can I do to improve the range of my remote controls?'''
 
'''What can I do to improve the range of my remote controls?'''
  
Answer
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==Answer==
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If you are having problems with your remote control or motion sensor, it is always a good idea to first make sure you have fresh batteries in it.
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Your remote controls/sensors use radio frequency ("RF") signals to communicate with the ActiveHome Pro USB Interface (CM15A), so it is best to set up the interface for best reception. Here are some options to try:
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*Move the antenna on the interface so it is sticking straight out from the body of the box. In many cases, this will improve reception range significantly.
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 +
 
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*Download and store all of your timers and macros into the interface; then unplug it from its USB cable. Sometimes noise from your computer can travel on the USB cable and cause interference for X10 remote commands.
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*Try moving the interface itself to an outlet away from your computer and monitor. You can use an extension cord or power strip--but not a surge protector--to get it higher off the ground, where it may be easier to receive the signals.
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*Get a [[TM751]] or [[RR501]] transceiver module and plug it into a wall outlet in the location where you need good remote coverage. The transceiver will pick up the RF signals on one house code and relay them to the ActiveHome Pro interface over the power lines.
  
If you are having problems with your remote control, it is always a good idea to first make sure you have fresh batteries in it.
 
  
Your remote controls use radio frequency ("RF") signals to communicate with the ActiveHome Pro USB Interface (CM15A), so it is best to set up the interface for best reception. Here are some options to try: *Move the antenna on the interface so it is sticking straight out from the body of the box. In many cases, this will improve reception range significantly. *Download and store all of your timers and macros into the interface; then unplug it from its USB cable. Sometimes noise from your computer can travel on the USB cable and cause interference for X10 remote commands. *Try moving the interface itself to an outlet away from your computer and monitor. You can use an extension cord or power strip--but not a surge protector--to get it higher off the ground, where it may be easier to receive the signals.
 
  
 
=== Related Articles ===
 
=== Related Articles ===
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[[Troubleshooting Remote Controls in ActiveHome Pro]]  
 
[[Troubleshooting Remote Controls in ActiveHome Pro]]  
  
Key Topics: remote, control, rf, radio, frequency, receive, transmit, power, line, transceive, house, code
 
  
Relates to: CM15A, SW31A
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[[Category:troubleshooting]]
 
[[Category:troubleshooting]]

Latest revision as of 21:31, 15 May 2014

Question

What can I do to improve the range of my remote controls?

Answer

If you are having problems with your remote control or motion sensor, it is always a good idea to first make sure you have fresh batteries in it.

Your remote controls/sensors use radio frequency ("RF") signals to communicate with the ActiveHome Pro USB Interface (CM15A), so it is best to set up the interface for best reception. Here are some options to try:

  • Move the antenna on the interface so it is sticking straight out from the body of the box. In many cases, this will improve reception range significantly.


  • Download and store all of your timers and macros into the interface; then unplug it from its USB cable. Sometimes noise from your computer can travel on the USB cable and cause interference for X10 remote commands.


  • Try moving the interface itself to an outlet away from your computer and monitor. You can use an extension cord or power strip--but not a surge protector--to get it higher off the ground, where it may be easier to receive the signals.


  • Get a TM751 or RR501 transceiver module and plug it into a wall outlet in the location where you need good remote coverage. The transceiver will pick up the RF signals on one house code and relay them to the ActiveHome Pro interface over the power lines.


Related Articles

Troubleshooting Remote Controls in ActiveHome Pro