Difference between revisions of "Installing the MyHouse Online Web Client"

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(Answer)
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*Click the Information Bar to open the Information Bar Menu.
 
*Click the Information Bar to open the Information Bar Menu.
*Click "Install ActiveX Control..." to allow the MyHouse Online Remote client to be opened.
+
*Click "Install ActiveX Control..." to allow the MyHouse Online Remote client to be opened. (If you don't see the Information Bar,  [[Active X|click here]])
  
 
You will then be asked if you want to install the 'MyHouse Plugin for Activehome Pro' from 'X10 Wireless Technology Inc.' Select "Install."
 
You will then be asked if you want to install the 'MyHouse Plugin for Activehome Pro' from 'X10 Wireless Technology Inc.' Select "Install."

Revision as of 23:24, 14 November 2008

Questions

How do I run the MyHouse remote?

Why doesn't the MyHouse webpage load on my Windows XP computer?

Answer

When you use the internet viewing feature of MyHouse Online, you need to install a remote client which is provided through X10's MyHouse service. To connect remotely, go to myhouse.x10.com in the Internet Explorer web browser on a Windows PC.

When you first open up the website you see a blank, black window while the MyHouse Online Remote loads.

client_1_loading.gif

If you are running Windows XP Service Pack 2, it may show a notice that a download was blocked.

client_2_notice.gif

You will need to tell Internet Explorer to allow the MyHouse Online Remote client to load before the remote client software will work.

client_3_select.gif

  • Click the Information Bar to open the Information Bar Menu.
  • Click "Install ActiveX Control..." to allow the MyHouse Online Remote client to be opened. (If you don't see the Information Bar, click here)

You will then be asked if you want to install the 'MyHouse Plugin for Activehome Pro' from 'X10 Wireless Technology Inc.' Select "Install."

client_4_install.gif

The remote client is a large file; it may take some time to open depending on your internet connection. Allow the MyHouse Plug-in for Activehome Pro to load. Once it has, the ActiveHome Pro screen shows up in your browser window with a login prompt.

client_5_loaded.gif

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