Difference between revisions of "Mini Timer Troubleshooting"

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==Question==
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'''If you have problems answering these questions, please refer to [[MiniTimer Setup]].'''
  
''Why ain't it workin' right?''
 
  
==Answer==
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'''1) Is it flashing 18:88?'''
  
===1) Is it flashing 18:88?===
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*YES = '''[[18:88 Error]]'''
  Y=[[18:88 Error]]
 
  N='''go to 2'''
 
 
 
===2) Does it light up when you plug it in? Does a red light come on when you press a On/Off button? Does the clock keep accurate time?===
 
  Y='''go to 3'''
 
  N=If the MiniTimer does not light up at all then it is probably defective.
 
  
 +
*NO = Go to Step 2
  
===3) Can you control all your modules by pushing the buttons on the MiniTimer? ===
 
  Y='''go to 4'''
 
  N=[[MiniTimer module control]]
 
  
===4) When you set a timer, does it run if you make sure the 1-4/5-8 switch is in the correct position and you make sure you have AM/PM correct? ===
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'''2) Does it light up when you plug it in? Does a red light come on when you press a On/Off button? Does the clock keep accurate time?'''
  Y= '''go to 5'''
 
  N= Double-check that your answer to 3 is Yes; if so, your MiniTimer is probably defective.
 
 
 
===5) Are you having difficulties deleting an existing timer? ===
 
  
  Y=[[Deleting Stored MiniTimer Events]]
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*YES = Go to Step 3
  N=Please email '''techpriority@x10.com''' with a detailed description of the problem you are experiencing.
 
  
If you have problems answering these questions, please refer to [[MiniTimer Setup]].
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*NO = If the MiniTimer does not light up at all then it may have an issue - please contact '''support@x10.com''' with your findings.
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 +
 
 +
'''3) Can you control all your modules by pushing the buttons on the MiniTimer?'''
 +
 
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*YES = Go to Step 4
 +
 
 +
*NO = [[MiniTimer Module Control]]
 +
 
 +
 
 +
'''4) When you set a timer, does it run if you make sure the 1-4/5-8 switch is in the correct position and you make sure you have AM/PM correct?'''
 +
 
 +
*YES = Go to Step 5
 +
 
 +
*NO = Double-check that your answer to 3 is Yes; if so, your MiniTimer may have an issue - please contact '''support@x10.com''' with your findings.
 +
 
 +
 
 +
'''5) Are you having difficulties deleting an existing timer?'''
 +
 
 +
*YES = [[Deleting Stored MiniTimer Events]]
 +
 
 +
*NO = Please email '''support@x10.com''' with a detailed description of the problem you are experiencing.
 +
 
 +
 
 +
'''If you have problems answering these questions, please refer to [[MiniTimer Setup]].'''

Latest revision as of 19:54, 10 June 2015

If you have problems answering these questions, please refer to MiniTimer Setup.


1) Is it flashing 18:88?

  • NO = Go to Step 2


2) Does it light up when you plug it in? Does a red light come on when you press a On/Off button? Does the clock keep accurate time?

  • YES = Go to Step 3
  • NO = If the MiniTimer does not light up at all then it may have an issue - please contact support@x10.com with your findings.


3) Can you control all your modules by pushing the buttons on the MiniTimer?

  • YES = Go to Step 4


4) When you set a timer, does it run if you make sure the 1-4/5-8 switch is in the correct position and you make sure you have AM/PM correct?

  • YES = Go to Step 5
  • NO = Double-check that your answer to 3 is Yes; if so, your MiniTimer may have an issue - please contact support@x10.com with your findings.


5) Are you having difficulties deleting an existing timer?

  • NO = Please email support@x10.com with a detailed description of the problem you are experiencing.


If you have problems answering these questions, please refer to MiniTimer Setup.