Difference between revisions of "Return Outside of Amazon's Return Period"

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#REDIRECT [[Return Outside of Amazon Return Period]]
'''How do I request warranty claim on an item that is still under warranty but outside of Amazon's return period?'''
* '''Log into your account on Amazon.com'''
* '''Select ""Your Orders"" from the drop down under ""Your Account""'''
* '''Select ""Return or Replace Items"" button for the item you wish to replace'''
* '''If you receive a message that says ""This item cannot be returned. Return Window expired on XXX"", select the ""View Order Summary"" button'''
* '''Select the "Seller Profile" link next to "Sold by:" under the item you wish to return'''
* '''Select ""Contact the Seller"" under ""Further Information"" in the bottom right-hand corner'''
* '''Ensure that the ""An order I placed"" radio button is selected under ""I need assistance with""'''
* '''Select ""Invoice Request"" from the ""Select a Subject"" drop down'''
* '''Select the ""Write Message"" button'''
* '''In the message box that appears, please include the reason for replacement and an email address to send your response to and then click "Send e-mail"" button'''

Latest revision as of 20:27, 11 November 2015