Difference between revisions of "What do I do if ActiveX is blocked in I.E"

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==Related Products==
==Related Products==
*[[XX34A|AirSight (XX34A)]]
*[[XX34A|AirSight Indoor (XX34A)]]
*[[XX41A|AirSight (XX41A)]]
*[[XX41A|AirSight Indoor WideEye (XX41A)]]
*[[XX51A|AirSight Indoor WideEye P2P (XX51A)]]
*[[XX36A|AirSight Outdoor (XX36A)]]
*[[XX36A|AirSight Outdoor (XX36A)]]
*[[XX42A|AirSight Outdoor (XX42A)]]
*[[XX42A|AirSight Outdoor WideEye (XX42A)]]
*[[XX39A|AirSight SD (XX39A)]]
*[[XX52A|AirSight Outdoor WideEye P2P (XX52A)]]
*[[XX59A|AirSight HD (XX59A)]]
*[[XX39A|AirSight Indoor SD (XX39A)]]
*[[XX40A|AirSight PTZ (XX40A)]]
*[[XX49A|AirSight Indoor P2P SD (XX49A)]]
*[[XX59A|AirSight Indoor WideEye HD SD P2P (XX59A)]]
*[[XX40A|AirSight Outdoor PTZ (XX40A)]]
*[[XX50A|Airsight Outdoor PTZ HD P2P (XX50A)]]

Latest revision as of 00:04, 21 May 2014


When I try to log into my camera using Internet Explorer I can not see any video from my camera. How do I configure my internet options to enable Active X?


If Internet Explorer is configured to not let you install unverified software it might block Active X when you try to view your IP camera via Internet Explorer.

Click here for more information on this problem.

To enable Active X controls:

  1. Open Internet Explorer, click Tools – Internet Options .
  2. Click the Security tab – Custom Level button.
  3. Under ActiveX ensure the following are set to enabled
    Run ActiveX and plug-ins – Enabled
    Script ActiveX controls marked as safe for scripting – Enabled
  4. Set the following to “Prompt ”
    Download unsigned ActiveX Control – Prompt
    Download Signed ActiveX Control – Prompt
    Initialize and script ActiveX controls not marked as safe – Prompt
  5. Click OK and Apply and OK. Restart the browser.





Note for Windows 7 64 bit users: If you've enabled all of the appropriate settings and are still unable to load Active X controls you may not have a 32 bit version of Internet Explorer available on your operating system. If you have a 64 bit version of Windows 7 you will need to have downloaded Microsoft's "Service Pack 1" or higher in order to use a 32 bit version of Internet Explorer.

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