Difference between revisions of "What do I do if ActiveX is blocked in I.E"

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===Question===
 
===Question===
 
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When I try to log into my camera using Internet Explorer I can not see any video from my camera. How do I configure my internet options to enable Active X?
 
When I try to log into my camera using Internet Explorer I can not see any video from my camera. How do I configure my internet options to enable Active X?
  
 
===Answer===
 
===Answer===
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If Internet Explorer is configured to not let you install unverified software it might block Active X when you try to view your IP camera via Internet Explorer.
  
If IE is configured to not let you install unverified software it might block ActiveX when you try to view your IP camera via IE.  
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Click [http://www.windowsreference.com/internet-explorer/windows-has-blocked-this-software-because-it-cant-verify-the-publisher/ '''here'''] for more information on this problem.  
  
See http://www.windowsreference.com/internet-explorer/windows-has-blocked-this-software-because-it-cant-verify-the-publisher/ for more information on the problem, however the short steps to try are:
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'''To enable Active X controls:'''
  
 
#Open Internet Explorer, click Tools – Internet Options .
 
#Open Internet Explorer, click Tools – Internet Options .
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''' [[Image:AXSettings3.JPG]] '''
 
''' [[Image:AXSettings3.JPG]] '''
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'''Note for Windows 7 64 bit users:''' If you've enabled all of the appropriate settings and are still unable to load Active X controls you may not have a 32 bit version of Internet Explorer available on your operating system. If you have a 64 bit version of Windows 7 you will need to have downloaded Microsoft's "Service Pack 1" or higher in order to use a 32 bit version of Internet Explorer.
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==Related Articles==
 +
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*[[ActiveX Setup for MJPEG AirSight]]
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*[[Airsight Active X Controls In IE 10]]
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*[[Recording and Talk Options]]
  
 
==Related Products==
 
==Related Products==
  
*[[XX34A|AirSight (XX34A)]]
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*[[XX34A|AirSight Indoor (XX34A)]]
*[[XX41A|AirSight (XX41A)]]
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*[[XX41A|AirSight Indoor WideEye (XX41A)]]
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*[[XX51A|AirSight Indoor WideEye P2P (XX51A)]]
 
*[[XX36A|AirSight Outdoor (XX36A)]]
 
*[[XX36A|AirSight Outdoor (XX36A)]]
*[[XX42A|AirSight Outdoor (XX42A)]]
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*[[XX42A|AirSight Outdoor WideEye (XX42A)]]
*[[XX39A|AirSight SD (XX39A)]]
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*[[XX52A|AirSight Outdoor WideEye P2P (XX52A)]]
*[[XX59A|AirSight HD (XX59A)]]
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*[[XX39A|AirSight Indoor SD (XX39A)]]
*[[XX40A|AirSight PTZ (XX40A)]]
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*[[XX49A|AirSight Indoor P2P SD (XX49A)]]
 +
*[[XX59A|AirSight Indoor WideEye HD SD P2P (XX59A)]]
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*[[XX40A|AirSight Outdoor PTZ (XX40A)]]
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*[[XX50A|Airsight Outdoor PTZ HD P2P (XX50A)]]

Latest revision as of 00:04, 21 May 2014

Question


When I try to log into my camera using Internet Explorer I can not see any video from my camera. How do I configure my internet options to enable Active X?

Answer


If Internet Explorer is configured to not let you install unverified software it might block Active X when you try to view your IP camera via Internet Explorer.

Click here for more information on this problem.


To enable Active X controls:

  1. Open Internet Explorer, click Tools – Internet Options .
  2. Click the Security tab – Custom Level button.
  3. Under ActiveX ensure the following are set to enabled
    Run ActiveX and plug-ins – Enabled
    Script ActiveX controls marked as safe for scripting – Enabled
  4. Set the following to “Prompt ”
    Download unsigned ActiveX Control – Prompt
    Download Signed ActiveX Control – Prompt
    Initialize and script ActiveX controls not marked as safe – Prompt
  5. Click OK and Apply and OK. Restart the browser.

AXSettings4.JPG

AXSettings1.JPG

AXSettings2.JPG

AXSettings3.JPG

Note for Windows 7 64 bit users: If you've enabled all of the appropriate settings and are still unable to load Active X controls you may not have a 32 bit version of Internet Explorer available on your operating system. If you have a 64 bit version of Windows 7 you will need to have downloaded Microsoft's "Service Pack 1" or higher in order to use a 32 bit version of Internet Explorer.

Related Articles

Related Products