What do I do if ActiveX is blocked in I.E

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Question

When I try to log into my camera using Internet Explorer I can not see any video from my camera. How do I configure my internet options to enable Active X?

Answer

If Internet Explorer is configured to not let you install unverified software it might block Active X when you try to view your IP camera via Internet Explorer.

Click here for more information on this problem.


To enable Active X controls:

  1. Open Internet Explorer, click Tools – Internet Options .
  2. Click the Security tab – Custom Level button.
  3. Under ActiveX ensure the following are set to enabled
    Run ActiveX and plug-ins – Enabled
    Script ActiveX controls marked as safe for scripting – Enabled
  4. Set the following to “Prompt ”
    Download unsigned ActiveX Control – Prompt
    Download Signed ActiveX Control – Prompt
    Initialize and script ActiveX controls not marked as safe – Prompt
  5. Click OK and Apply and OK. Restart the browser.

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Note for Windows 7 64 bit users: If you've enabled all of the appropriate settings and are still unable to load Active X controls you may not have a 32 bit version of Internet Explorer available on your operating system. If you have a 64 bit version of Windows 7 you will need to have downloaded Microsoft's "Service Pack 1" or higher in order to use a 32 bit version of Internet Explorer.

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