Remote Control Doesn't Control World's Best Webcam Camera

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Question

Why won't the remote control my camera?

Answer

  • Press the C1 button to initialize the remote. Try moving the camera or zooming to see if this fixed the problem.
  • Check the batteries. If the C1 button does not light up when you press it, the batteries may have been inserted incorrectly, or they could be dead. Take the batteries out and put them back in according to the diagram inside the remote. If the remote still does not control your camera, try new batteries.
  • If you are sure the remote is working OK, unplug your Vanguard camera from power then plug it back in. If it still does not move, please contact us.