Troubleshooting PowerMid Remote Extender Interference

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Question

The light on my Powermid transmitter stays on all the time and my remote doesn't work. What should I do?

Answer

The PowerMid transmitter light should only be on when you are sending commands from your remote. If the light stays on constantly, your Powermid may be receiving Radio Frequency (RF) interference from a nearby device. This typically happens when the unit is placed directly on top of a television set.

To solve the problem, try moving the Powermid transmitter away from any possible source of Radio Frequency interference. You may only need to move it a few inches to resolve this issue. When it is operating correctly, the LED on the transmitter is dark unless it receives a signal from your remote.


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