Troubleshooting Sentinel Picture Quality on PC

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Question

The Sentinel picture isn't clear on my computer. How do I fix it?

Answer

There are several ways to troubleshoot an unclear image. First, adjust the antennas on the video receiver and Sentinel Camera so that they point toward each other. The side of the camera's antenna with the dot on it should face the side of the receiver's antenna marked with four squares. You can also try moving the video receiver itself to another location near the TV. Sometimes moving it just a foot can make a big difference.


If the camera picture still does not improve after adjusting the antennas and receiver position, try changing the channels on the camera and video receiver. The channel switch is on the bottom of both items. Change the setting on both the camera and video receiver, making sure they are set to the same letter (A, B, C, or D). Try different letter settings to see if the picture improves.


You may still have trouble getting a clear picture if there is something in the area using the same frequencies as the Sentinel Camera. The following things can interfere with its transmission: 2.4 gigahertz cordless phones, wireless networks, baby monitors, and microwave ovens. If you have any of these, turn them off to see if the problem goes away.


If your camera's picture has been fine and suddenly becomes distorted or fuzzy, look for new things in your house that might be causing interference.



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