View source for Vanguard Will Not Pan Or Tilt

==Questions==

'''I cannot pan or tilt cameras from my computer. What should I do?'''

== Answer ==

*Can you switch cameras via remote control? If not, please [[Troubleshooting Camera Switching|get that working]] first.
*Is your [[CM19A]] attached to the computer? It is required for camera control.
*Does the [[CM19A]]'s LED blink briefly when you click on a camera motion button? If not, it may have an issue.
*In Options-Cameras, are the correct cameras selected, and are they at the correct House and Unit code? If not, camera control will not work.
*You may be seeing a radio issue. What objects lie in a straight-line path between the [[CM19A]] and the cameras? Try repositioning the [[CM19A]]. 
*If you hold the remote right next to the [[CM19A]], can it still move the camera? If not, relocate the [[CM19A]].

===Related Articles===

Relates to: CM19A, SW26A

[[Category:troubleshooting]]