Difference between revisions of "Improving PTZ Control Range With CM19A"
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== Question == | == Question == | ||
| − | '''Why can I pan and tilt my cameras from my remote, but not from | + | '''Why can I pan and tilt my cameras from my remote, but not from my computer?''' |
==Answer== | ==Answer== | ||
If you are having problems with your remote control or motion sensor, it is always a good idea to first make sure you have fresh batteries in it. | If you are having problems with your remote control or motion sensor, it is always a good idea to first make sure you have fresh batteries in it. | ||
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Your USB Transceiver (CM19A) uses radio frequency ("RF") signals to communicate with the pan/tilt mechanisms, so it is best to set up the interface for optimal transmission. Here are some options to try: | Your USB Transceiver (CM19A) uses radio frequency ("RF") signals to communicate with the pan/tilt mechanisms, so it is best to set up the interface for optimal transmission. Here are some options to try: | ||
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*Position the CM19A as high as possible on the wall, and as far away from your computer as possible. | *Position the CM19A as high as possible on the wall, and as far away from your computer as possible. | ||
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*Hold your remote control right next to the CM19A and see if it can still move the cameras. | *Hold your remote control right next to the CM19A and see if it can still move the cameras. | ||
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| − | + | *Use a USB extension cable to re-position the CM19A further away from the computer. | |
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[[Category:troubleshooting]] | [[Category:troubleshooting]] | ||
Latest revision as of 21:30, 15 May 2014
Question
Why can I pan and tilt my cameras from my remote, but not from my computer?
Answer
If you are having problems with your remote control or motion sensor, it is always a good idea to first make sure you have fresh batteries in it.
Your USB Transceiver (CM19A) uses radio frequency ("RF") signals to communicate with the pan/tilt mechanisms, so it is best to set up the interface for optimal transmission. Here are some options to try:
- Position the CM19A as high as possible on the wall, and as far away from your computer as possible.
- Hold your remote control right next to the CM19A and see if it can still move the cameras.
- Use a USB extension cable to re-position the CM19A further away from the computer.