Difference between revisions of "VA12A Driver Load Procedure"
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First, make sure the VA12A is connected to a [[USB 2.0|USB 2.0 port]]. It will not work in a USB 1.1 port. If you still get an error, disconnect the VA12A then run this software: | First, make sure the VA12A is connected to a [[USB 2.0|USB 2.0 port]]. It will not work in a USB 1.1 port. If you still get an error, disconnect the VA12A then run this software: | ||
| − | http://software.x10.com/pub/applications/drivers/x10drivers.exe | + | [http://software.x10.com/pub/applications/drivers/x10drivers.exe '''Not Available at this Time''' ] |
| − | About three-quarters of the way through the install process, you will be prompted to plug the | + | About three-quarters of the way through the install process, you will be prompted to plug the VA12A back in; plug it into a different USB port than the one it was originally tried in. |
| − | If the driver still does not come up, check your Device Manager | + | If the driver still does not come up, check your Device Manager: |
| + | |||
| + | *Go into Start, and then Settings, and click on Control Panel. | ||
| + | |||
| + | *Open up System Control Panel (in the Performance and Maintenance category). | ||
| + | |||
| + | *Go to the Hardware Tab and click on the Device Manager button. | ||
| + | |||
| + | *Next, look for the Sound, Video, and Game Controllers category. If you see "X10 VA12A Video Capture" with an exclamation point, right-click on it and select Update Driver. If it asks you to connect to Microsoft, select "No, not at this time." then click Next. | ||
| + | |||
| + | *Next, choose to "Install from a list or a specific location." | ||
| + | |||
| + | *Check "Include this location in the search" then click Browse. | ||
| + | |||
| + | *Navigate to '''C:\Program Files\Common Files\x10\DriverInstall\VA12A Video Capture\''', then go into the appropriate folder for your version of Windows- use Vista32 or Vista64 for 7. | ||
| + | |||
| + | *Click OK, then Next. | ||
| + | |||
| + | *Windows will install the drivers. | ||
Latest revision as of 21:01, 10 June 2014
Question
Windows does not seem to correctly detect my VA12A adapter. What should I do?
Answer
First, make sure the VA12A is connected to a USB 2.0 port. It will not work in a USB 1.1 port. If you still get an error, disconnect the VA12A then run this software:
About three-quarters of the way through the install process, you will be prompted to plug the VA12A back in; plug it into a different USB port than the one it was originally tried in.
If the driver still does not come up, check your Device Manager:
- Go into Start, and then Settings, and click on Control Panel.
- Open up System Control Panel (in the Performance and Maintenance category).
- Go to the Hardware Tab and click on the Device Manager button.
- Next, look for the Sound, Video, and Game Controllers category. If you see "X10 VA12A Video Capture" with an exclamation point, right-click on it and select Update Driver. If it asks you to connect to Microsoft, select "No, not at this time." then click Next.
- Next, choose to "Install from a list or a specific location."
- Check "Include this location in the search" then click Browse.
- Navigate to C:\Program Files\Common Files\x10\DriverInstall\VA12A Video Capture\, then go into the appropriate folder for your version of Windows- use Vista32 or Vista64 for 7.
- Click OK, then Next.
- Windows will install the drivers.