Difference between revisions of "Vanguard Will Not Pan Or Tilt"
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*If you hold the remote right next to the [[CM19A]], can it still move the camera? If not, relocate the [[CM19A]]. | *If you hold the remote right next to the [[CM19A]], can it still move the camera? If not, relocate the [[CM19A]]. | ||
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[[Category:troubleshooting]] | [[Category:troubleshooting]] | ||
Latest revision as of 19:01, 28 May 2014
Questions
I cannot pan or tilt cameras from my computer. What should I do?
Answer
- Can you switch cameras via remote control? If not, please get that working first.
- Is your CM19A attached to the computer? It is required for camera control.
- Does the CM19A's LED blink briefly when you click on a camera motion button? If not, it may have an issue.
- In Options-Cameras, are the correct cameras selected, and are they at the correct House and Unit code? If not, camera control will not work.
- You may be seeing a radio issue. What objects lie in a straight-line path between the CM19A and the cameras? Try repositioning the CM19A.
- If you hold the remote right next to the CM19A, can it still move the camera? If not, relocate the CM19A.