Difference between revisions of "'rundllasapp has encountered an error and needs to close'"
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If that does not fix the issue, please [[Vanguard Reinstallation|reinstall Vanguard]]. | If that does not fix the issue, please [[Vanguard Reinstallation|reinstall Vanguard]]. | ||
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[[category: Software]] | [[category: Software]] | ||
[[category: Vanguard]] | [[category: Vanguard]] |
Revision as of 00:40, 29 May 2014
Question
When I open the software, I receive an error that the "rundllasapp has encountered an error and needs to close."
Answer
If the software runs but you see that error sometimes:
- Go to Options | Snapshots and change image storage frequency to record less often than every 5 seconds.
There are two other things that you can try if you receive this error:
- First, make sure that all of your X10 software is closed.
- Open up My Computer and go to the local drive C.
- Once there, look for the directory labeled "My Images."
- Right-click on the directory, and select the option 'Rename.'
- Change the name to something other than it is currently; "My Images Temp" will suffice.
Then try to open the Vanguard software again.
If that does not fix the issue, please reinstall Vanguard.