Difference between revisions of "Installing the MyHouse Online Web Client"

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== Answer ==
 
== Answer ==
  
When you use the internet viewing feature of MyHouse Online, you need to install a remote client which is provided through X10's MyHouse service. To connect remotely, go to: [http://myhouse.x10.com myhouse.x10.com]
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When you use the internet viewing feature of MyHouse Online, you need to install a remote client which is provided through X10's MyHouse service. To connect remotely, go to [http://myhouse.x10.com myhouse.x10.com] in the Internet Explorer web browser on a Windows PC.
  
 
When you first open up the website you see a blank, black window while the MyHouse Online Remote loads.
 
When you first open up the website you see a blank, black window while the MyHouse Online Remote loads.

Revision as of 23:32, 11 April 2007

Questions

How do I run the MyHouse remote?

Why doesn't the MyHouse webpage load on my Windows XP computer?

Answer

When you use the internet viewing feature of MyHouse Online, you need to install a remote client which is provided through X10's MyHouse service. To connect remotely, go to myhouse.x10.com in the Internet Explorer web browser on a Windows PC.

When you first open up the website you see a blank, black window while the MyHouse Online Remote loads.

client_1_loading.gif

If you are running Windows XP Service Pack 2, it may show a notice that a download was blocked.

client_2_notice.gif

You will need to tell Internet Explorer to allow the MyHouse Online Remote client to load before the remote client software will work.

client_3_select.gif

  • Click the Information Bar to open the Information Bar Menu.
  • Click "Install ActiveX Control..." to allow the MyHouse Online Remote client to be opened.

You will then be asked if you want to install the 'MyHouse Plugin for Activehome Pro' from 'X10 Wireless Technology Inc.' Select "Install."

client_4_install.gif

The remote client is a large file; it may take some time to open depending on your internet connection. Allow the MyHouse Plug-in for Activehome Pro to load. Once it has, the ActiveHome Pro screen shows up in your browser window with a login prompt.

client_5_loaded.gif

Related Articles

Setting Up Remote Users in MyHouse Online

Key Topics: user,remote,add,create,configure,password,access
Relates to: CM15A, SW31A, SW32A, SW33A, SW34A

Troubleshooting Remote Connections in MyHouse Online

Key Topics: myhouse,online,problem,trouble,troubleshoot,remote,access,user,client,service,port,firewall
Relates to: SW34A

Sending E-mail with MyHouse Online

Key Topics: myhouse,email,e-mail,macro,send,address
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Using The FTP Media Command

Key Topics: ftp,media,command,sw34a,myhouse
Relates to: SW34A

MyHouse E-mail Configuration

Key Topics: e-mail,configuration,setup
Relates to: SW34A

Using the Remote Connection

Key Topics: sw34a, remote, connection, myhouse
Relates to: SW34A

Setting Up User Configuration

Key Topics: myhouse, setup, user, configuration, sw34a
Relates to: SW34A

Configuring MyHouse FTP Settings

Key Topics: myhouse, ftp, settings, sw34a
Relates to: SW34A

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Key Topics: myhouse,dial,up,settings,modem
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Using the MyHouse Network Service Macro Command

Key Topics: myhouse,network,service,macro
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Registering the MyHouse Plug-in

Key Topics: registering,myhouse,plug-in,sw34a,regcode
Relates to: SW34A

Using the Network Status Windows

Key Topics: network,status,window,remote,myhouse,user
Relates to: SW34A

MyHouse Messaging

Key Topics: myhouse,messaging,service
Relates to: SW34A