Difference between revisions of "MyHouse Online Port and Protocol Information"
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'''What ports do I need to allow traffic on in my firewall or Internet security software?''' | '''What ports do I need to allow traffic on in my firewall or Internet security software?''' | ||
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== Answer == | == Answer == | ||
Revision as of 20:56, 21 January 2011
Questions
What ports and protocols does MyHouse Online use?
What ports do I need to allow traffic on in my firewall or Internet security software?
Why has x10 not added the ability to control port use for those thousands of users whose internet supplier blocks ports 80 and 443?"
Answer
The MyHouse Online Service will work for almost all Internet connection configurations, including most firewalls and with Network Address Translation (NAT). If you have extra security on the computer where you are using MyHouse Online, you may need to make some changes to the software to allow your MyHouse connection to work. Before you do, be sure you are logged in as a Power User or Administrator so that you can effect these changes.
Make sure the computer is able to accept incoming and outgoing TCP connections to myhouse.x10.com on port 80 and 443. Blocked or rerouted ports are behind about ninety-five percent of registration and connection problems. To verify this, run the Internet Connection Test at the following location:
http://www.x10.com/support/netinfo/netinfoadvance.htm
Type in 80 at the bottom where it says "listening port" and click on "Run Test Again." If it won't let you click on it, you will have to wait for the current test to finish - this could take up to 5 minutes. If 80 passes, test 443.
Since each security program and firewall is different, you will need to consult your manual or the provided technical support for information on how to make the necessary changes.
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