Difference between revisions of "Downloading WebUI Update"
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* Go to the [http://www.x10.com/productsupport/#answer2 X10 Product Support Download page]and locate the Web UI update provided for your model camera. | * Go to the [http://www.x10.com/productsupport/#answer2 X10 Product Support Download page]and locate the Web UI update provided for your model camera. | ||
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* If you're using Internet Explorer click the arrow on the save button and select "Save As". If you were using Google Chrome you would wait until the download is complete and click on the download on the bottom of the browser window (see examples below). | * If you're using Internet Explorer click the arrow on the save button and select "Save As". If you were using Google Chrome you would wait until the download is complete and click on the download on the bottom of the browser window (see examples below). | ||
Revision as of 23:20, 12 May 2014
Question
How do I download the Web UI update from the X10 Product Support Download page?
Answer
Your camera may require a firmware or web UI upgrade. You can find these upgrades on our X10 Product Support Download page.
If you are having trouble downloading these files to your computer please follow the instructions below.
- Go to the X10 Product Support Download pageand locate the Web UI update provided for your model camera.
- If you're using Internet Explorer click the arrow on the save button and select "Save As". If you were using Google Chrome you would wait until the download is complete and click on the download on the bottom of the browser window (see examples below).
Internet Exlorer
Google Chrome
- Save the download to your desktop.
- Locate the downloaded file on your desktop and open the file
- You should see the Web UI download in that file. Highlight the download and "click and drag" the Web UI download onto your desktop. You could also highlight, right click on the download and select "extract to specified folder" and choose your desktop as the specified location.
NOTE: It is easiest to download the Web UI to your desktop so that it is easy to locate when you go to update the Web UI within the camera's interface.
For instructions to load your new Web UI or firmware update to your camera please click here.
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