Difference between revisions of "Installing the MyHouse Online Web Client"

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Questions
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== Questions ==
 +
 
 
How do I run the MyHouse remote?
 
How do I run the MyHouse remote?
 +
 
Why doesn't the MyHouse webpage load on my Windows XP computer?
 
Why doesn't the MyHouse webpage load on my Windows XP computer?
Answer
+
 
 +
== Answer ==
 +
 
 
When you use the internet viewing feature of MyHouse Online, you need to install a remote client which is provided through X10's MyHouse service. To connect remotely, go to:
 
When you use the internet viewing feature of MyHouse Online, you need to install a remote client which is provided through X10's MyHouse service. To connect remotely, go to:
[a title="http://myhouse.x10.com" href="http://myhouse.x10.com" target="_self"]http://myhouse.x10.com[/a][/p]
+
 
 +
[http://myhouse.x10.com]
 +
 
 
When you first open up the website you see a blank, black window while the MyHouse Online Remote loads.
 
When you first open up the website you see a blank, black window while the MyHouse Online Remote loads.
[img src="http://graphics.x10.com/images_knowledgebase/client_1_loading.gif"]
+
 
 +
http://graphics.x10.com/images_knowledgebase/client_1_loading.gif
 +
 
 
If you are running Windows XP Service Pack 2, it may show a notice that a download was blocked.
 
If you are running Windows XP Service Pack 2, it may show a notice that a download was blocked.
[img src="http://graphics.x10.com/images_knowledgebase/client_2_notice.gif"][br>[br>
+
 
 +
http://graphics.x10.com/images_knowledgebase/client_2_notice.gif
 +
 
 
'''You will need to tell Internet Explorer to allow the MyHouse Online Remote client to load before the remote client software will work.'''
 
'''You will need to tell Internet Explorer to allow the MyHouse Online Remote client to load before the remote client software will work.'''
[img src="http://graphics.x10.com/images_knowledgebase/client_3_select.gif"][br>[br>
+
 
 +
http://graphics.x10.com/images_knowledgebase/client_3_select.gif
 +
 
 
*Click the Information Bar to open the Information Bar Menu.
 
*Click the Information Bar to open the Information Bar Menu.
 
*Click "Install ActiveX Control..." to allow the MyHouse Online Remote client to be opened.
 
*Click "Install ActiveX Control..." to allow the MyHouse Online Remote client to be opened.
 +
 
You will then be asked if you want to install the 'MyHouse Plugin for Activehome Pro' from 'X10 Wireless Technology Inc.' Select "Install."
 
You will then be asked if you want to install the 'MyHouse Plugin for Activehome Pro' from 'X10 Wireless Technology Inc.' Select "Install."
[img src="http://graphics.x10.com/images_knowledgebase/client_4_install.gif"]
+
 
The remote client is a large file, it may take some time to open, depending on your internet connection. Allow the MyHouse Plug-in for Activehome Pro to load. Once it has, the ActiveHome Pro screen shows up in your browser window with a login prompt.
+
http://graphics.x10.com/images_knowledgebase/client_4_install.gif
[img src="http://graphics.x10.com/images_knowledgebase/client_5_loaded.gif"]            [p class="HLSection">Related Articles[/p>
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 +
The remote client is a large file; it may take some time to open depending on your internet connection. Allow the MyHouse Plug-in for Activehome Pro to load. Once it has, the ActiveHome Pro screen shows up in your browser window with a login prompt.
 +
 
 +
http://graphics.x10.com/images_knowledgebase/client_5_loaded.gif
 +
 
 +
== Related Articles ==
 
[a href="/kbase/articles/a00278.html"]a00278[/a] : Setting Up Remote Users in MyHouse Online[BR]
 
[a href="/kbase/articles/a00278.html"]a00278[/a] : Setting Up Remote Users in MyHouse Online[BR]
 +
 
Key Topics: user,remote,add,create,configure,password,access
 
Key Topics: user,remote,add,create,configure,password,access
Relates to:
+
 
CM15A, SW31A, SW32A, SW33A, SW34A
+
Relates to: CM15A, SW31A, SW32A, SW33A, SW34A
 +
 
 
[a href="/kbase/articles/a00279.html"]a00279[/a] : Troubleshooting Remote Connections in MyHouse Online[BR]
 
[a href="/kbase/articles/a00279.html"]a00279[/a] : Troubleshooting Remote Connections in MyHouse Online[BR]
 +
 
Key Topics: myhouse,online,problem,trouble,troubleshoot,remote,access,user,client,service,port,firewall
 
Key Topics: myhouse,online,problem,trouble,troubleshoot,remote,access,user,client,service,port,firewall
Relates to:
+
 
SW34A
+
Relates to: SW34A
 +
 
 
[a href="/kbase/articles/a00280.html"]a00280[/a] : Sending E-mail with MyHouse Online[BR]
 
[a href="/kbase/articles/a00280.html"]a00280[/a] : Sending E-mail with MyHouse Online[BR]
 +
 
Key Topics: myhouse,email,e-mail,macro,send,address
 
Key Topics: myhouse,email,e-mail,macro,send,address
Relates to:
+
 
SW34A
+
Relates to: SW34A
 +
 
 
[a href="/kbase/articles/a00283.html"]a00283[/a] : Using The FTP Media Command[BR]
 
[a href="/kbase/articles/a00283.html"]a00283[/a] : Using The FTP Media Command[BR]
 +
 
Key Topics: ftp,media,command,sw34a,myhouse
 
Key Topics: ftp,media,command,sw34a,myhouse
Relates to:
+
 
SW34A
+
Relates to: SW34A
 +
 
 
[a href="/kbase/articles/a00284.html"]a00284[/a] : MyHouse E-mail Configuration[BR]
 
[a href="/kbase/articles/a00284.html"]a00284[/a] : MyHouse E-mail Configuration[BR]
 +
 
Key Topics: e-mail,configuration,setup
 
Key Topics: e-mail,configuration,setup
Relates to:
+
 
SW34A
+
Relates to: SW34A
 +
 
 
[a href="/kbase/articles/a00285.html"]a00285[/a] : Using the Remote Connection[BR]
 
[a href="/kbase/articles/a00285.html"]a00285[/a] : Using the Remote Connection[BR]
 +
 
Key Topics: sw34a, remote, connection, myhouse
 
Key Topics: sw34a, remote, connection, myhouse
Relates to:
+
 
SW34A
+
Relates to: SW34A
 +
 
 
[a href="/kbase/articles/a00286.html"]a00286[/a] : Setting Up User Configuration[BR]
 
[a href="/kbase/articles/a00286.html"]a00286[/a] : Setting Up User Configuration[BR]
 +
 
Key Topics: myhouse, setup, user, configuration, sw34a
 
Key Topics: myhouse, setup, user, configuration, sw34a
Relates to:
+
 
SW34A
+
Relates to: SW34A
 +
 
 
[a href="/kbase/articles/a00287.html"]a00287[/a] : Configuring MyHouse FTP Settings[BR]
 
[a href="/kbase/articles/a00287.html"]a00287[/a] : Configuring MyHouse FTP Settings[BR]
 +
 
Key Topics: myhouse, ftp, settings, sw34a
 
Key Topics: myhouse, ftp, settings, sw34a
Relates to:
+
 
SW34A
+
Relates to: SW34A
 +
 
 
[a href="/kbase/articles/a00288.html"]a00288[/a] : MyHouse Dial-Up Settings[BR]
 
[a href="/kbase/articles/a00288.html"]a00288[/a] : MyHouse Dial-Up Settings[BR]
 +
 
Key Topics: myhouse,dial,up,settings,modem
 
Key Topics: myhouse,dial,up,settings,modem
Relates to:
+
 
SW34A
+
Relates to: SW34A
 +
 
 
[a href="/kbase/articles/a00289.html"]a00289[/a] : Using the MyHouse Network Service Macro Command[BR]
 
[a href="/kbase/articles/a00289.html"]a00289[/a] : Using the MyHouse Network Service Macro Command[BR]
 +
 
Key Topics: myhouse,network,service,macro
 
Key Topics: myhouse,network,service,macro
Relates to:
+
 
SW34A
+
Relates to: SW34A
 +
 
 
[a href="/kbase/articles/a00290.html"]a00290[/a] : Registering the MyHouse Plug-in[BR]
 
[a href="/kbase/articles/a00290.html"]a00290[/a] : Registering the MyHouse Plug-in[BR]
 +
 
Key Topics: registering,myhouse,plug-in,sw34a,regcode
 
Key Topics: registering,myhouse,plug-in,sw34a,regcode
Relates to:
+
 
SW34A
+
Relates to: SW34A
 +
 
 
[a href="/kbase/articles/a00291.html"]a00291[/a] : Using the Network Status Windows[BR]
 
[a href="/kbase/articles/a00291.html"]a00291[/a] : Using the Network Status Windows[BR]
 +
 
Key Topics: network,status,window,remote,myhouse,user
 
Key Topics: network,status,window,remote,myhouse,user
Relates to:
+
 
SW34A
+
Relates to: SW34A
 +
 
 
[a href="/kbase/articles/a00292.html"]a00292[/a] : MyHouse Messaging[BR]
 
[a href="/kbase/articles/a00292.html"]a00292[/a] : MyHouse Messaging[BR]
 +
 
Key Topics: myhouse,messaging,service
 
Key Topics: myhouse,messaging,service
Relates to:
+
 
SW34A
+
Relates to: SW34A
[img src="http://site.x10.com/?Z3gxT2tiYXNlYXJ0aWNsZTEuZGF0=RND|kbasearticle"]
 

Revision as of 20:04, 20 March 2006

Questions

How do I run the MyHouse remote?

Why doesn't the MyHouse webpage load on my Windows XP computer?

Answer

When you use the internet viewing feature of MyHouse Online, you need to install a remote client which is provided through X10's MyHouse service. To connect remotely, go to:

[1]

When you first open up the website you see a blank, black window while the MyHouse Online Remote loads.

client_1_loading.gif

If you are running Windows XP Service Pack 2, it may show a notice that a download was blocked.

client_2_notice.gif

You will need to tell Internet Explorer to allow the MyHouse Online Remote client to load before the remote client software will work.

client_3_select.gif

  • Click the Information Bar to open the Information Bar Menu.
  • Click "Install ActiveX Control..." to allow the MyHouse Online Remote client to be opened.

You will then be asked if you want to install the 'MyHouse Plugin for Activehome Pro' from 'X10 Wireless Technology Inc.' Select "Install."

client_4_install.gif

The remote client is a large file; it may take some time to open depending on your internet connection. Allow the MyHouse Plug-in for Activehome Pro to load. Once it has, the ActiveHome Pro screen shows up in your browser window with a login prompt.

client_5_loaded.gif

Related Articles

[a href="/kbase/articles/a00278.html"]a00278[/a] : Setting Up Remote Users in MyHouse Online[BR]

Key Topics: user,remote,add,create,configure,password,access

Relates to: CM15A, SW31A, SW32A, SW33A, SW34A

[a href="/kbase/articles/a00279.html"]a00279[/a] : Troubleshooting Remote Connections in MyHouse Online[BR]

Key Topics: myhouse,online,problem,trouble,troubleshoot,remote,access,user,client,service,port,firewall

Relates to: SW34A

[a href="/kbase/articles/a00280.html"]a00280[/a] : Sending E-mail with MyHouse Online[BR]

Key Topics: myhouse,email,e-mail,macro,send,address

Relates to: SW34A

[a href="/kbase/articles/a00283.html"]a00283[/a] : Using The FTP Media Command[BR]

Key Topics: ftp,media,command,sw34a,myhouse

Relates to: SW34A

[a href="/kbase/articles/a00284.html"]a00284[/a] : MyHouse E-mail Configuration[BR]

Key Topics: e-mail,configuration,setup

Relates to: SW34A

[a href="/kbase/articles/a00285.html"]a00285[/a] : Using the Remote Connection[BR]

Key Topics: sw34a, remote, connection, myhouse

Relates to: SW34A

[a href="/kbase/articles/a00286.html"]a00286[/a] : Setting Up User Configuration[BR]

Key Topics: myhouse, setup, user, configuration, sw34a

Relates to: SW34A

[a href="/kbase/articles/a00287.html"]a00287[/a] : Configuring MyHouse FTP Settings[BR]

Key Topics: myhouse, ftp, settings, sw34a

Relates to: SW34A

[a href="/kbase/articles/a00288.html"]a00288[/a] : MyHouse Dial-Up Settings[BR]

Key Topics: myhouse,dial,up,settings,modem

Relates to: SW34A

[a href="/kbase/articles/a00289.html"]a00289[/a] : Using the MyHouse Network Service Macro Command[BR]

Key Topics: myhouse,network,service,macro

Relates to: SW34A

[a href="/kbase/articles/a00290.html"]a00290[/a] : Registering the MyHouse Plug-in[BR]

Key Topics: registering,myhouse,plug-in,sw34a,regcode

Relates to: SW34A

[a href="/kbase/articles/a00291.html"]a00291[/a] : Using the Network Status Windows[BR]

Key Topics: network,status,window,remote,myhouse,user

Relates to: SW34A

[a href="/kbase/articles/a00292.html"]a00292[/a] : MyHouse Messaging[BR]

Key Topics: myhouse,messaging,service

Relates to: SW34A