Difference between revisions of "Alternate VA12A Driver Load Procedure"
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If you are receiving a VA12A not recognized or similar error after downloading and installing your video software and plugging in the device, please try the following procedures. | If you are receiving a VA12A not recognized or similar error after downloading and installing your video software and plugging in the device, please try the following procedures. | ||
| − | Go to your Device Manager on your computer. This can usually be found by going to your Control Panel. For XP | + | *Go to your Device Manager on your computer. This can usually be found by going to your Control Panel. |
| − | Open up the sound, video, and game controller category in the device manager and look for the X10 VA12A Video Capture. | + | |
| − | Right click on this and select Update Driver Software. | + | *For XP - Open up System Control Panel (in the Performance and Maintenance category). |
| − | Next click Browse my computer for driver software. | + | |
| − | Next click:"Let me pick from a list of drivers on my computer” | + | *Go to the Hardware Tab and click on the Device Manager button. |
| − | Make sure the Show compatible hardware box is checked and then double-click the VA12A in the box. If more than one is there, click the one with the certificate next to it. | + | |
| − | Allow the program to load, and then restart your computer | + | *For Vista and Windows 7 the device manager can be found in System and Security, then System. |
| − | + | ||
| + | *Open up the sound, video, and game controller category in the device manager and look for the X10 VA12A Video Capture. | ||
| + | |||
| + | *Right click on this and select Update Driver Software. | ||
| + | |||
| + | *Next click Browse my computer for driver software. | ||
| + | |||
| + | *Next click:"Let me pick from a list of drivers on my computer” | ||
| + | |||
| + | *Make sure the Show compatible hardware box is checked and then double-click the VA12A in the box. If more than one is there, click the one with the certificate next to it. | ||
| + | |||
| + | *Allow the program to load, and then restart your computer | ||
| + | |||
| + | [[category: Configuration]] | ||
| + | [[category: Hardware]] | ||
| + | [[category: Software]] | ||
| + | [[category: Troubleshooting]] | ||
Latest revision as of 01:11, 11 April 2014
Question
Windows does not seem to correctly detect my VA12A adapter. What should I do?
Answer
If you are receiving a VA12A not recognized or similar error after downloading and installing your video software and plugging in the device, please try the following procedures.
- Go to your Device Manager on your computer. This can usually be found by going to your Control Panel.
- For XP - Open up System Control Panel (in the Performance and Maintenance category).
- Go to the Hardware Tab and click on the Device Manager button.
- For Vista and Windows 7 the device manager can be found in System and Security, then System.
- Open up the sound, video, and game controller category in the device manager and look for the X10 VA12A Video Capture.
- Right click on this and select Update Driver Software.
- Next click Browse my computer for driver software.
- Next click:"Let me pick from a list of drivers on my computer”
- Make sure the Show compatible hardware box is checked and then double-click the VA12A in the box. If more than one is there, click the one with the certificate next to it.
- Allow the program to load, and then restart your computer