Intermittent Vanguard Connection Issues

From X10Wiki
Revision as of 23:48, 13 February 2007 by Ericb (talk | contribs) (→‎Answer)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to navigation Jump to search

Questions

I can connect remotely sometimes, but not other times. What can I try?

The Vanguard ICC server will not stay connected all the time. What can I try?

Answer

First, right-click in the middle of the Vanguard window and select Check for Update, then try to connect again. If this does not succeed, then there are a number of things that can cause intermittent software issues. If you have any of these products, try disabling them in this order:

  1. Security suites, like McAfee or Norton
  2. Antispyware software
  3. Firewalls
  4. Routers
  5. Antivirus software

If you have a combination router/high-speed modem, try putting the Vanguard Server PC in the DMZ.

Retrieved from "https://kbase.x10.com/index.php?title=Intermittent_Vanguard_Connection_Issues&oldid=4541"