Installing the MyHouse Online Web Client
Questions
How do I run the MyHouse remote?
Why doesn't the MyHouse webpage load on my Windows XP computer?
Answer
When you use the internet viewing feature of MyHouse Online, you need to install a remote client which is provided through X10's MyHouse service. To connect remotely, go to:
When you first open up the website you see a blank, black window while the MyHouse Online Remote loads.
If you are running Windows XP Service Pack 2, it may show a notice that a download was blocked.
You will need to tell Internet Explorer to allow the MyHouse Online Remote client to load before the remote client software will work.
- Click the Information Bar to open the Information Bar Menu.
- Click "Install ActiveX Control..." to allow the MyHouse Online Remote client to be opened.
You will then be asked if you want to install the 'MyHouse Plugin for Activehome Pro' from 'X10 Wireless Technology Inc.' Select "Install."
The remote client is a large file; it may take some time to open depending on your internet connection. Allow the MyHouse Plug-in for Activehome Pro to load. Once it has, the ActiveHome Pro screen shows up in your browser window with a login prompt.
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