Difference between revisions of "'rundllasapp has encountered an error and needs to close'"
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== Answer == | == Answer == | ||
− | If the software runs but you see that error sometimes: | + | '''If the software runs but you see that error sometimes:''' |
*Go to '''Options | Snapshots''' and change image storage frequency to record less often than every 5 seconds. | *Go to '''Options | Snapshots''' and change image storage frequency to record less often than every 5 seconds. | ||
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+ | '''If that doesn't resolve your issue try the following:''' | ||
*First, make sure that all of your X10 software is closed. | *First, make sure that all of your X10 software is closed. | ||
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*Change the name to something other than it is currently; "My Images Temp" will suffice. | *Change the name to something other than it is currently; "My Images Temp" will suffice. | ||
− | + | *Try to open the Vanguard software again. | |
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+ | '''If neither of the above resolves your issue, please [[Vanguard Reinstallation|reinstall Vanguard]].''' | ||
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[[category: Software]] | [[category: Software]] | ||
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Latest revision as of 00:42, 29 May 2014
Question
When I open the software, I receive an error that the "rundllasapp has encountered an error and needs to close."
Answer
If the software runs but you see that error sometimes:
- Go to Options | Snapshots and change image storage frequency to record less often than every 5 seconds.
If that doesn't resolve your issue try the following:
- First, make sure that all of your X10 software is closed.
- Open up My Computer and go to the local drive C.
- Once there, look for the directory labeled "My Images."
- Right-click on the directory, and select the option 'Rename.'
- Change the name to something other than it is currently; "My Images Temp" will suffice.
- Try to open the Vanguard software again.
If neither of the above resolves your issue, please reinstall Vanguard.