Difference between revisions of "CM11A Unlock Procedure"
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==Answer== | ==Answer== | ||
| − | Please try this | + | Please try this reset procedure. |
#Unplug the CM11A Computer Interface and remove its batteries. | #Unplug the CM11A Computer Interface and remove its batteries. | ||
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#Using any standard X10 remote control, turn the transceiver On and Off several times. Again, you should hear the unit audibly “clicking”. | #Using any standard X10 remote control, turn the transceiver On and Off several times. Again, you should hear the unit audibly “clicking”. | ||
#Return to the TOOLS | TEST COMMUNICATIONS menu, and select TEST to verify successful communication to the CM11A has been restored. | #Return to the TOOLS | TEST COMMUNICATIONS menu, and select TEST to verify successful communication to the CM11A has been restored. | ||
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| + | ==Related Articles== | ||
| + | |||
| + | [[Transmission Failed Message When Testing Communications]] | ||
| + | |||
| + | [[Category:troubleshooting]] | ||
Latest revision as of 01:03, 20 March 2007
Question
My Activehome interface is no longer responding. Why?
Answer
Please try this reset procedure.
- Unplug the CM11A Computer Interface and remove its batteries.
- Plug the Interface back into the outlet, without battery power.
- Plug your Transceiver (the module with the silver antenna) into the pass-through outlet of the CM11A.
- Push the physical ON/OFF button on the Transceiver a couple times to hear the click of the relay. This will ensure you have power to the Interface.
- Using any standard X10 remote control, turn the transceiver On and Off several times. Again, you should hear the unit audibly “clicking”.
- Return to the TOOLS | TEST COMMUNICATIONS menu, and select TEST to verify successful communication to the CM11A has been restored.