Cordless Phone Interference

The X10 Sentinel PTZ Camera can be operated both wired and wirelessly for maximum efficiency. When wireless, the Sentinel runs on a standard 2.4 GHz frequency, and can sometimes receive interference by other electronics on the same frequency.

Most cordless phones run on that very same radio frequency. If you’ve tried all of our other troubleshooting tips and you’re still getting a fuzzy picture on your TV screen from your Sentinel, the problem could be radio interference from your cordless phone. Try unplugging it and seeing if the picture clears up. If it does, then you’ve nailed the problem, and you might want to think about purchasing another cordless phone that runs on a different frequency. Most newer phones run on a 5.8 GHz frequency, and all will indicate the frequency somewhere on the packaging.