Difference between revisions of "Remote Control Doesn't Control Sentinel Camera"
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==Question== | ==Question== | ||
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*Press the C1 button to initialize the remote. Try moving the camera or zooming to see if this fixed the problem. | *Press the C1 button to initialize the remote. Try moving the camera or zooming to see if this fixed the problem. | ||
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*Check the batteries. If the C1 button does not light up when you press it, the batteries may have been inserted incorrectly, or they could be dead. Take the batteries out and put them back in according to the diagram inside the remote. If the remote still does not control your camera, try new batteries. | *Check the batteries. If the C1 button does not light up when you press it, the batteries may have been inserted incorrectly, or they could be dead. Take the batteries out and put them back in according to the diagram inside the remote. If the remote still does not control your camera, try new batteries. | ||
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* If you are sure the remote is working OK, unplug your camera from power then plug it back in. Put the slide switch on PROGRAM then push C1 on the camera remote. Move the slide switch back to either TRANSMIT setting then try to control the camera. If it still does not move, please contact us. | * If you are sure the remote is working OK, unplug your camera from power then plug it back in. Put the slide switch on PROGRAM then push C1 on the camera remote. Move the slide switch back to either TRANSMIT setting then try to control the camera. If it still does not move, please contact us. | ||
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[[Category:troubleshooting]] | [[Category:troubleshooting]] | ||
Latest revision as of 22:21, 28 May 2014
Question
Why won't the remote control my camera?
Answer
- Press the C1 button to initialize the remote. Try moving the camera or zooming to see if this fixed the problem.
- Check the batteries. If the C1 button does not light up when you press it, the batteries may have been inserted incorrectly, or they could be dead. Take the batteries out and put them back in according to the diagram inside the remote. If the remote still does not control your camera, try new batteries.
- If you are sure the remote is working OK, unplug your camera from power then plug it back in. Put the slide switch on PROGRAM then push C1 on the camera remote. Move the slide switch back to either TRANSMIT setting then try to control the camera. If it still does not move, please contact us.