Difference between revisions of "Return Outside of Amazon's Return Period"

Latest revision as of 20:27, 11 November 2015

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-==Question==
+#REDIRECT [[Return Outside of Amazon Return Period]]
-'''How do I request warranty claim on an item that is still under warranty but outside of Amazon's return period?'''
-==Answser==
-* '''Log into your account on Amazon.com'''
-* '''Select ""Your Orders"" from the drop down under ""Your Account""'''
-[[File:AMAZON1.png]]
-* '''Select ""Return or Replace Items"" button for the item you wish to replace'''
-[[File:AMAZON2.png]]
-* '''If you receive a message that says ""This item cannot be returned. Return Window expired on XXX"", select the ""View Order Summary"" button'''
-[[File:AMAZON3.png]]
-* '''Select the "Seller Profile" link next to "Sold by:" under the item you wish to return'''
-[[File:AMAZON4.png]]
-* '''Select ""Contact the Seller"" under ""Further Information"" in the bottom right-hand corner'''
-[[File:AMAZON5.png]]
-* '''Ensure that the ""An order I placed"" radio button is selected under ""I need assistance with""'''
-[[File:AMAZON6.png]]
-* '''Select ""Invoice Request"" from the ""Select a Subject"" drop down'''
-[[File:AMAZON7.png]]
-* '''Select the ""Write Message"" button'''
-[[File:AMAZON8.png]]
-* '''In the message box that appears, please include the reason for replacement and an email address to send your response to and then click "Send e-mail"" button'''
-[[File:AMAZON9.png]]