https://kbase.x10.com/index.php?title=Return_Outside_of_Amazon_Return_Period&feed=atom&action=historyReturn Outside of Amazon Return Period - Revision history2024-03-29T07:11:02ZRevision history for this page on the wikiMediaWiki 1.35.1https://kbase.x10.com/index.php?title=Return_Outside_of_Amazon_Return_Period&diff=13470&oldid=prevX10douglas: Created page with "==Question== '''How do I request warranty claim on an item that is still under warranty but outside of Amazon's return period?''' ==Answser== * '''Log into your account on..."2015-11-11T20:26:50Z<p>Created page with "==Question== '''How do I request warranty claim on an item that is still under warranty but outside of Amazon's return period?''' ==Answser== * '''Log into your account on..."</p>
<p><b>New page</b></p><div>==Question==<br />
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'''How do I request warranty claim on an item that is still under warranty but outside of Amazon's return period?'''<br />
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==Answser==<br />
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* '''Log into your account on Amazon.com'''<br />
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* '''Select ""Your Orders"" from the drop down under ""Your Account""'''<br />
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[[File:AMAZON1.png]]<br />
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* '''Select ""Return or Replace Items"" button for the item you wish to replace'''<br />
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[[File:AMAZON2.png]]<br />
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* '''If you receive a message that says ""This item cannot be returned. Return Window expired on XXX"", select the ""View Order Summary"" button'''<br />
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[[File:AMAZON3.png]]<br />
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* '''Select the "Seller Profile" link next to "Sold by:" under the item you wish to return'''<br />
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[[File:AMAZON4.png]]<br />
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* '''Select ""Contact the Seller"" under ""Further Information"" in the bottom right-hand corner'''<br />
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[[File:AMAZON5.png]]<br />
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* '''Ensure that the ""An order I placed"" radio button is selected under ""I need assistance with""'''<br />
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[[File:AMAZON6.png]]<br />
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* '''Select ""Invoice Request"" from the ""Select a Subject"" drop down'''<br />
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[[File:AMAZON7.png]]<br />
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* '''Select the ""Write Message"" button'''<br />
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[[File:AMAZON8.png]]<br />
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* '''In the message box that appears, please include the reason for replacement and an email address to send your response to and then click "Send e-mail"" button'''<br />
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[[File:AMAZON9.png]]</div>X10douglas