Difference between revisions of "Updating Firmware for XX51A"

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==Question==
 
==Question==
  
'''How do I update the firmware on my AirSight Indoor HD SD P2P (XX59A) camera?'''
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'''How do I update the firmware on my AirSight Indoor P2P (XX51A) camera?'''
  
 
==Answer==
 
==Answer==
 
'''It is ''very important'' that you update the Device Firmware ''first'' before updating the Web UI!'''
 
  
 
'''You must ''keep the camera powered on'' during the whole update process!'''
 
'''You must ''keep the camera powered on'' during the whole update process!'''

Revision as of 22:32, 2 June 2014

Question

How do I update the firmware on my AirSight Indoor P2P (XX51A) camera?

Answer

You must keep the camera powered on during the whole update process!

X10 strongly recommends that you do the firmware update over a wired Ethernet connection.

We will not cover return shipping on warranty returns for cameras that are disabled by incorrectly updated firmware.


  • Before doing an upgrade via Browser, please make sure the IP Camera Tool can find the camera’s IP address.
  • To get the firmware file, click here.
  • Next, log into the camera via an Internet Explorer web browser, go into the Multi-Device menu, then select Upgrade Device Firmware.
  • Click the first Browse button, for "Upgrade Device Firmware" then navigate to the location where you downloaded the Device Firmware file. Click OK, then click Submit.
  • Wait a few moments and you will see "The device is rebooting. Don't shutdown it's power. Please wait... 45"
  • Wait a few minutes for the camera to FULLY reboot.
  • Once the device firmware has been updated, go back into Upgrade Device Firmware to update the Web UI.