Difference between revisions of "FloodCam Troubleshooting"
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===3) When the FloodCam is initially connected to power, are the lights on immediately?=== | ===3) When the FloodCam is initially connected to power, are the lights on immediately?=== | ||
| − | *YES: | + | *YES: FloodCam may have an issue. |
*NO: '''Go to step 4.''' | *NO: '''Go to step 4.''' | ||
| − | |||
===4) Is the FloodCam not turning off when it is turned on by motion?=== | ===4) Is the FloodCam not turning off when it is turned on by motion?=== | ||
Latest revision as of 21:20, 26 August 2014
Question
I am having trouble setting up my FloodCam, and I am not sure what is wrong. What can I do?
Answer
If you have problems answering these questions, please refer to the Owner's Manual.
1) Have you installed your FloodCam?
- YES: Go to step 2.
- NO: Please read FloodCam Installation.
2) Does your FloodCam problem involve the behavior of the lights/motion sensor, or is it an issue with the camera picture?
- LIGHTS: Go to step 3.
- CAMERA: Go to step 8.
- NEITHER: Go to step 15.
3) When the FloodCam is initially connected to power, are the lights on immediately?
- YES: FloodCam may have an issue.
- NO: Go to step 4.
4) Is the FloodCam not turning off when it is turned on by motion?
- YES: Go to step 5.
- NO: Go to step 7.
5) Turn the FLOODLIGHT CONTROL all the way counterclockwise; turn the TIME DELAY all the way clockwise. If you trip the FloodCam's sensor, do the lights come on?
- YES: Go to step 6.
- NO/"the dials just keep spinning": Please email support@x10.com. Your FloodCam maybe defective.
6) OK, now cover the sensor completely with a cloth. Do the lights go off eventually?
- YES: Floodlights Don't Turn_Off ; see last paragraph.
- NO: Please email support@x10.com. Your FloodCam maybe defective.
7) Using an X10 remote control, computer module, or plug-in controller, will the FloodCam respond correctly to it?
- YES: What is the FloodCam not doing correctly? ->techpriority@x10.com
8) Is your Video Receiver connected to a PC or a TV?
- PC: Go to step 50.
- TV: Go to step 9.
9) Do you see a picture from your camera on your TV when you turn the Video Receiver on?
- NO: Review this article then go to step 4.
- SORT OF: Go to step 10.
- YES: Go to step 11.
10) Do you have more than one X10 camera set to the same A-D transmission channel as the FloodCam and connected to power?
11) Do you have more than one X10 camera set to the same A-D transmission channel as the FloodCam and connected to power?
- YES: Go to step 12.
- NO: Go to step 14.
12) Can you switch between cameras using an X10 remote control?
- YES: Go to step 16.
13) How far is the FloodCam from the Video Receiver? What is between the cam and receiver?
- LESS THAN 40 FEET/ WOOD AND SHEETROCK, ETC: Troubleshooting Floodcam Picture on TV
- OVER 40 FEET/ METAL OR CONCRETE OR CERAMIC: Camera Range Extending Wireless Camera Range
14) Do you have access to a TV?
- YES: Let's test things on the TV first. Please connect the Video Receiver to your TV and set it to the appropriate channel. Go to step 7.
- NO: Please read Troubleshooting Video Display Errors on PC.
15) Please note that the FloodCam needs 110V AC wall power, including a neutral wire, to work; it does not have a microphone or broadcast audio; it is not a night-vision camera, but is dependent on its attached floodlights to produce a picture in low light.
16) Please note that the FloodCam does not have a microphone or broadcast audio. It is not a night-vision camera, but is dependent on its attached floodlights to produce a picture in low light.
If you have problems answering these questions, please refer to the Owner's Manual.