Difference between revisions of "ActiveHome USB Interface Unknown or Not Recognized"
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'''When I connect my USB ActiveHome Interface (CM15A), Windows tells me it has found an Unknown Device. I have the driver installed; how do I fix this?''' | '''When I connect my USB ActiveHome Interface (CM15A), Windows tells me it has found an Unknown Device. I have the driver installed; how do I fix this?''' | ||
| − | Answer | + | == Answer == |
If Windows tells you it has found an unknown device during the installation of the CM15A ActiveHome Pro Interface, please follow these steps: | If Windows tells you it has found an unknown device during the installation of the CM15A ActiveHome Pro Interface, please follow these steps: | ||
Revision as of 00:03, 18 March 2006
Questions
When I connect my USB ActiveHome Interface (CM15A), Windows tells me it has found an Unknown Device. I have the driver installed; how do I fix this?
Answer
If Windows tells you it has found an unknown device during the installation of the CM15A ActiveHome Pro Interface, please follow these steps:
- Disconnect the USB cable from the interface (CM15A).
- Unplug the interface from its electrical outlet.
- Remove the batteries from the interface.
- Reconnect the USB cable to it.
- Plug it back into an electrical outlet.
- Replace its batteries.
After this, Windows should correctly detect the interface.
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