Difference between revisions of "ActiveHome Pro Installation Asks for Disk"
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| − | == | + | == Questions == |
| − | [[Category: | + | '''When I connect my USB ActiveHome Interface (CM15A), Windows asks me to insert a disk. I don't have a disk. What do I do?''' |
| + | |||
| + | Answer | ||
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| + | Sometimes Windows 98 and Windows ME do not recognize that drivers for the ActiveHome Pro interface are already installed. When prompted for the disk, try the following: | ||
| + | |||
| + | *In the ''Insert Disk'' window, click the ''Browse'' button to look for driver files. | ||
| + | *Go to your C: drive in the list, then ''Program Files''; next, look for ''Common Files,'' and then ''X10.'' Then, choose ''DriverInstall,'' and finally ''Wireless Transceivers.'' | ||
| + | *Click the OK button to use the driver files in that folder. Follow the instructions on your screen after that. | ||
| + | |||
| + | Once the driver installation finishes, you should be able to open ActiveHome Pro software. | ||
| + | |||
| + | === Related Articles === | ||
| + | |||
| + | [[Request New ActiveHome Pro Download]] | ||
| + | |||
| + | Key Topics: download, software, link, file, install, | ||
| + | |||
| + | Relates to: CM15A, SW31A, SW32A, SW33A | ||
| + | |||
| + | [[ActiveHome USB Interface Unknown or Not Recognized]] | ||
| + | |||
| + | Key Topics: cm15a, usb, interface, activehome, pro, unkown, device, not, recognized, error, manager, connect, disconnect, communication | ||
| + | |||
| + | Relates to: CM15A, SW31A, SW32A, SW33A | ||
| + | |||
| + | [[Category:troubleshooting]] | ||
Revision as of 18:23, 16 March 2006
Questions
When I connect my USB ActiveHome Interface (CM15A), Windows asks me to insert a disk. I don't have a disk. What do I do?
Answer
Sometimes Windows 98 and Windows ME do not recognize that drivers for the ActiveHome Pro interface are already installed. When prompted for the disk, try the following:
- In the Insert Disk window, click the Browse button to look for driver files.
- Go to your C: drive in the list, then Program Files; next, look for Common Files, and then X10. Then, choose DriverInstall, and finally Wireless Transceivers.
- Click the OK button to use the driver files in that folder. Follow the instructions on your screen after that.
Once the driver installation finishes, you should be able to open ActiveHome Pro software.
Related Articles
Request New ActiveHome Pro Download
Key Topics: download, software, link, file, install,
Relates to: CM15A, SW31A, SW32A, SW33A
ActiveHome USB Interface Unknown or Not Recognized
Key Topics: cm15a, usb, interface, activehome, pro, unkown, device, not, recognized, error, manager, connect, disconnect, communication
Relates to: CM15A, SW31A, SW32A, SW33A