Difference between revisions of "ActiveHome USB Interface Unknown or Not Recognized"
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*Replace its batteries. | *Replace its batteries. | ||
| − | After this, Windows should correctly detect the interface. | + | After this, Windows should correctly detect the interface. If Windows does not detect it, please try using a different USB A-B cable; most USB printers use the same cable. You can also try [[ActiveHome_Pro_Software_Crashes_After_Several_Minutes reinstalling ActiveHome Pro.]] |
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=== Related Articles === | === Related Articles === | ||
Revision as of 20:35, 8 January 2007
Question
When I connect my USB ActiveHome Interface (CM15A), Windows tells me it has found an Unknown Device. I have the driver installed; how do I fix this?
Answer
If Windows tells you it has found an unknown device when you plug in the CM15A ActiveHome Pro Interface, please follow these steps:
- Disconnect the USB cable from the interface (CM15A).
- Unplug the interface from its electrical outlet.
- Remove the batteries from the interface.
- Reconnect the USB cable to it.
- Plug it back into an electrical outlet.
- Replace its batteries.
After this, Windows should correctly detect the interface. If Windows does not detect it, please try using a different USB A-B cable; most USB printers use the same cable. You can also try ActiveHome_Pro_Software_Crashes_After_Several_Minutes reinstalling ActiveHome Pro.
Related Articles
Request New ActiveHome Pro Download
- Key Topics: download, software, link, file, install,
- Relates to: CM15A, SW31A, SW32A, SW33A
ActiveHome Pro Installation Asks for Disk
- Key Topics: disk, driver, installation, windows, 98, me, millenium, edition, win98, winme, install, cm15a, va11a
- Relates to: CM15A, SW31A, SW32A, SW33A