Difference between revisions of "ActiveHome USB Interface Unknown or Not Recognized"

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*Replace its batteries.
 
*Replace its batteries.
  
After this, Windows should correctly detect the interface.
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After this, Windows should correctly detect the interface. If Windows does not detect it, please try using a different USB A-B cable; most USB printers use the same cable. You can also try [[ActiveHome_Pro_Software_Crashes_After_Several_Minutes reinstalling ActiveHome Pro.]]
 
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=== Related Articles ===
 
=== Related Articles ===
  

Revision as of 20:35, 8 January 2007

Question

When I connect my USB ActiveHome Interface (CM15A), Windows tells me it has found an Unknown Device. I have the driver installed; how do I fix this?

Answer

If Windows tells you it has found an unknown device when you plug in the CM15A ActiveHome Pro Interface, please follow these steps:

  • Disconnect the USB cable from the interface (CM15A).
  • Unplug the interface from its electrical outlet.
  • Remove the batteries from the interface.
  • Reconnect the USB cable to it.
  • Plug it back into an electrical outlet.
  • Replace its batteries.

After this, Windows should correctly detect the interface. If Windows does not detect it, please try using a different USB A-B cable; most USB printers use the same cable. You can also try ActiveHome_Pro_Software_Crashes_After_Several_Minutes reinstalling ActiveHome Pro.

Related Articles

Request New ActiveHome Pro Download

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