'rundllasapp has encountered an error and needs to close'

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Question

When I open the software, I receive an error that the "rundllasapp has encountered an error and needs to close."

Answer

If the software runs but you see that error sometimes:

  • Go to Options | Snapshots and change image storage frequency to record less often than every 5 seconds.


If that doesn't resolve your issue try the following:

  • First, make sure that all of your X10 software is closed.
  • Open up My Computer and go to the local drive C.
  • Once there, look for the directory labeled "My Images."
  • Right-click on the directory, and select the option 'Rename.'
  • Change the name to something other than it is currently; "My Images Temp" will suffice.
  • Try to open the Vanguard software again.


If neither of the above resolves your issue, please reinstall Vanguard.