Troubleshooting Picture Quality on TV

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The picture isn't clear on my TV. How do I fix it?


If the video image is not clear, adjust the antennas on the video receiver and Vanguard or Sentinel Camera so that they point toward each other. The side of the camera's antenna with the dot on it should face the side of the receiver's antenna marked with four squares. You can also try moving the video receiver itself to another location near the TV. Sometimes moving it just a foot can make a big difference.

If the image still does not improve after adjusting the antennas and receiver position, try changing the channels on the camera and video receiver. The channel switch is on the bottom of both components. Change the setting on both the camera and video receiver, making sure they are set to the same letter (A, B, C, or D). Try different letter settings to see if the picture improves.

Tx rx abcd.jpg

You may still have trouble getting a clear picture if there is something in the area using the same frequency as the Vanguard or Sentinel Camera. The following items can interfere with the camera's transmission: 2.4 gigahertz cordless phones, wireless networks, baby monitors, and microwave ovens. If you have any of these, turn them off to see if the problem goes away.

X10 cameras and Video Senders use the following frequencies:

  • Channel A: 2.411 GHz
  • Channel B: 2.434 GHz
  • Channel C: 2.453 GHz
  • Channel D: 2.473 GHz

We recommend using a frequency on a non-X10 device that is farthest from channel A or D, depending on which side of the band the other device is transmitting.

If your camera's picture has been fine and suddenly becomes distorted or fuzzy, look for new things in your house that might be causing interference.

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